ATHENA EMR -Experience REQUIRED- Virtual Medical Scheduler

***PLEASE NOTE – WE WILL REJECT APPLICATIONS FOR CANDIDATES WITHOUT ATHENA EXPERIENCE***

You will use Athena Health (also known as “Athena One”) in this job. All candidates will need to pass a basic screening to validate Athena Health knowledge.

To apply, please respond to the following questions:

1) Are you currently employed ?
2) What is your preferred email ?
3) What was the pay you received for your most recent job ($xxx monthly, USD) ?
4) Do you have sufficient resources (reliable 24/7 fast internet, land/cell phone, working PC) at home ?
5) Can you list the specialties that you have worked with in the past ?
6) How many years of Pain Management experience do you have?
7) How many years of PCP / Internal / Family Medicine experience do you have?
8) What number of years have you used Athena Health ?
9) At what company names(s) did you use Athena, to speak & schedule patient appointments ?
10) Can you share a resume ? Please attach it.
11) Do you have experience with creating PA’s in Athena ? If not, what about in portals ?

IDEAL Candidate:

You will stand out from the pack with the following experience: It is possible your title was Front Desk Manager, or Medical Assistant (or another non-front desk title), but you were resident expert in Athena Clinicals setup. Your experience and competence made you the go-to person for all providers at your practice, to set up, organize, and maintain all clinical workflows in Athena including subject-matter expertise

Personality to Succeed:

Reliable: to work independently, punctual, and follow through on assignments.
Altruistic: You have a strong desire to help others, and to do so enthusiastically.
Effective Communicator: You speak clearly and use appropriate grammar. You are always respectful or others, you listen and empathize with doctors and staff.
Organized: You have an intense drive to complete tasks meticulously. You can manage multiple practices, doctors, and staff, simultaneously.
Team Player: You foster an ideal working environment and excellent patient care. You go the extra mile to help doctors with IT.
Detail-oriented: You are known for maintaining flawless clinical setup, no matter how arcane the system.
Planner: You keep clean lists and notes which have a purpose. You use these to develop process improvements that will help the team.
As part of the Practice Experience team, you will be the first point of contact for our company. Our Practice Experience Agent’s duties include greeting new and existing patients and redirecting phone calls. To be successful, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, duties and responsibilities are to ensure the virtual desk welcomes patients positively, and executes all administrative tasks to the highest quality standards.

Job Types: Full-time
Pay: competitive – FT only.
Schedule: 7AM-430 PM EST

Yes
This Job Is Ideal for Someone Who Is:

Dependable — more reliable than spontaneous
People-oriented — enjoys interacting with people and working on group projects
Detail-oriented — would rather focus on the details of work than the bigger picture

Experienced with:
Internal Medicine
Neurology
Pain Medicine
Pediatrics
Physical & Rehabilitation Medicine
Primary Care
Ob/Gyn

Looking forward to hearing from you!