Automotive Sales Caller selling cars / Appointment Setter / Lead Nurturing / Telesales / full time / long term

Are you a sales superstar with a passion for cars? We’re looking for a dynamic sales caller to join our team at United Auto Sales! As a sales caller, you’ll be responsible for reaching out to potential customers, building relationships, and closing deals on our wide variety of used cars.

Key Responsibilities:

Make outbound calls to potential customers and follow up on leads
Build relationships with potential customers through effective communication and active listening
Understand customer needs and match them with the right car from our inventory
Close deals and meet sales targets
Keep accurate records of customer interactions and sales
Qualifications:

Proven sales experience, preferably in the automotive industry
Excellent communication and negotiation skills.

Automotive Business Development Centers (BDC) are responsible for handling customer inquiries, scheduling appointments, and managing customer data. The daily tasks of an automotive BDC representative may include:

Answering phone calls and emails from customers regarding vehicle sales and service.
Scheduling test drives and service appointments.
Following up with customers to confirm appointments and gather feedback.
Updating customer contact information and tracking their interactions with the dealership.
Generating leads through online marketing campaigns and outbound calls.
Handling customer complaints and resolving issues.
Collaborating with other departments within the dealership, such as sales and service, to ensure customer satisfaction.
In addition, the representative should be aware of the dealership’s current inventory, promotions, and pricing in order to provide accurate information to customers.

Following up and reaching out instantly to customers on multiple communication channels is crucial in today’s fast-paced and competitive automotive industry. Here are a few reasons why:

It helps to build trust and establish a relationship with the customer. When a customer feels that their inquiry or concern is being handled promptly and efficiently, they are more likely to have a positive perception of the dealership and consider making a purchase or returning for future service.
It allows the dealership to convert leads into sales. By following up quickly, the dealership has a better chance of catching the customer while they are still in the market for a vehicle or service.
It provides the dealership with an opportunity to address any issues the customer may have before they become bigger problems. By following up and addressing concerns quickly, the dealership can prevent negative reviews and reputation damage.
It enables the dealership to gather customer feedback and improve its services. By reaching out to customers on multiple communication channels, the dealership can gather feedback on their experience and use it to improve its services and customer satisfaction.
It ensures that the dealership does not miss any potential opportunities. In today’s fast-paced world, customers expect quick responses and if the dealership does not respond promptly, the customer will move on to the next dealership.
Overall, following up and reaching out instantly to customers on multiple communication channels is a key element in providing excellent customer service and building strong relationships with customers.

Here are a few sales tactics that can be used to build trust and close sales using phone calling and SMS:

Personalization: Personalizing the phone call or SMS message by addressing the customer by name and referencing their previous interactions with the dealership can help to establish trust and make the customer feel valued.
Listen actively: Active listening is an important part of building trust over the phone. By paying attention to the customer’s needs and concerns and responding to them in a respectful and empathetic manner, the dealership can demonstrate that it values the customer’s input and is invested in finding the best solution for them.
Follow-up: Following up with the customer after the initial call or SMS message can help to keep the dealership top of mind and maintain a relationship with the customer. It also allows the dealership to address any questions or concerns the customer may have and provide additional information that may be helpful in closing the sale.
Provide value: Providing valuable information such as promotions, discounts, or special offers can help to build trust with the customer and make them feel like they are getting a good deal. It also gives them a reason to make a purchase or schedule a service appointment.
Be responsive: Responding promptly to customer calls and SMS messages can help to establish trust and show the customer that the dealership values their time and is committed to providing excellent customer service.
By using these tactics, dealerships can establish trust with customers and increase the chances of closing a sale over the phone or via SMS.

To build value when selling a vehicle on the phone, a salesman can do the following:

Highlight the key features and benefits of the vehicle: Explain how the features of the vehicle can meet the customer’s needs and make their life easier.
Provide detailed information: Share detailed information about the vehicle, such as its condition, maintenance history, and any recent repairs or upgrades.
Offer competitive pricing: Make sure that the vehicle’s price is competitive and in line with market value.
Address customer concerns: Listen to the customer’s concerns and address them directly, such as providing a warranty or maintenance package.
Provide a personalized experience: Take the time to understand the customer’s needs and preferences, and make personalized recommendations based on that information.
Use customer reviews and testimonials: Share customer reviews and testimonials to build trust and credibility.

If you’re looking for an opportunity to work for a cutting-edge company in the automotive industry, look no further! Our company is at the forefront of innovation and technology, and we’re searching for a remote automotive sales caller to help us take our sales to the next level.

As an remote automotive sales caller, you’ll have the chance to work with some of the most talented and driven professionals in the industry. Our team is dedicated to providing the best customer service possible, and we’re always pushing the boundaries of what’s possible.

In this role, you’ll be responsible for reaching out to potential customers and building relationships with them. You’ll need to be a skilled communicator and have a deep understanding of the automotive industry.

But perhaps the best part of working for our company is the chance to grow and advance your career. We’re committed to investing in our employees and helping them reach their full potential. So if you’re looking for a challenging and rewarding opportunity, apply to join our team today!

If you’ve read this far, please send us a voice note discussing your sales experience, and why we should choose you. We have paid training long term benefits, career advancement.

Alaska time
Monday- Saturday 9-7pm