Back Office support & VA

Looking for someone to manage the back-office for 2 startup consulting companies. One is a technology consultant, the other is an interior designer. Both companies will utilize the same SaaS software stack. We’re looking for someone to take ownership of the following platforms, how they integrate together, workflows between them for common workflows (client creation, time tracking, invoicing, AP, banking, etc).

The following is the list of software tools we’ll be using. Please indicate your level of experience with each, as well as your experience integrating/connecting them and working on them together:
-Harvest (Time Tracking)
-Quickbooks Online (Accounting)
-Expensify (expense management)
-Stripe (Invoicing/collections)
-Bluevine (online banking)
-SquareSpace (website)
-Hubspot / TBD (CRM)
-Customer service tickets/emails (TBD)

Your responsibilities will be the following:
-Ensuring all of the above systems are properly configured and integrated together.
-Speak to our accountant to ensure the system outputs are as required
-Creating standard procedures for: new client onboarding, client communication, setup recurring monthly invoices for recurring customers, monthly invoicing, collections, customer service, etc)
-Provide us (the consultants) with guidelines as to how to use the above systems
-Make website updates as needed
-New customer on-boarding, project management for open projects
-Handle customer communication as needed
-Contract management with customers, partners, etc..
-Organize files in shared folders..
-Perform research on our industries, competitive analysis, other virtual assistant related tasks

-Speak to customers on phone regarding open items, issues (not required but bonus..)

Both companies are startups and there will only be 1 consultant per company. To start, your work will mostly be related to setting up the above and getting things running, then moving into more of a management/monitoring/update mode.

Please reply with your experience on those systems mentioned, your experience in this type of work, and any questions you have about the position.

We work on EST times and are a looking for someone who can do the same.

The hours will start low but as we grow it will turn into full time.