Beauty Industry Business Operations Assistant

We’re Hiring a Business Operations Assistant at Naked Skin, a full body waxing salon located in Elk Grove, CA.

Are you a self-starter who can work well both independently and with a team?
Do you have a strong attention to detail and impeccable follow-up skills?
Are you looking to help business owners in the spa industry scale through a company that could be your long-term home?

If you answered YES to these questions, you could be the perfect fit for this role!

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We are currently seeking a Business Operations Assistant to work with our team and help ensure that our administrative tasks are completed and the business functions as efficiently as possible.

REQUIREMENTS:

Among other things, your responsibilities will include:

-Email Management: Handle routine email correspondence, filter out spam, and respond to frequently asked questions
-Social Media Management: Updating salon’s content, and engaging with followers to boost online presence
-Customer Follow-Up: Send thank-you emails or request reviews and feedback from clients after appointments
-Administrative Tasks: General administrative duties, such as organizing files, creating documents, or data entry
-Inventory Management: Keep track of waxing products and order supplies when needed
-Bookkeeping: Basic financial tasks like tracking expenses and revenue
-Marketing Assistance: Assist in creating marketing materials or running promotional campaigns
-Research: Research tasks, like competitor analysis, industry trends, or potential partnerships
-Online Reviews: Monitor and respond to online reviews and comments about the salon
-Newsletter and Content Writing: Help with writing monthly newsletter to send to client list
-Client Communication: Sending appointment reminders, follow-up messages, and newsletters to keep clients engaged

The position requires:

-At-least 1 year experience as a virtual assistant, preferably in the beauty industry
-Strong attention to detail and follow-through
-Strong written and verbal communication skills in the english language
-Effective time management skills to prioritize and complete tasks in a timely manner

The ideal candidate will:

-Provide exceptional customer service
-Be highly organized
-Process strong communication skills
-Demonstrate tech proficiency
-Have exceptional attention to detail
-Show proactive problem-solving skills
-Prioritize time-management
-Show interest or experience in the beauty industry
-Have a positive attitude

At Naked Skin, We provide the highest standard of hygiene, precision, and professionalism in the waxing industry, ensuring our clients feel comfortable, confident, and silky smooth. As Elk Grove’s premier destination for Brazilian and eyebrow waxing our goal is to increase the number of clients we see by 25?ch year. We will do this by focusing on having unmatched expertise, rigorous hygiene standards, respecting their time and devotion to elevating each clients natural beauty and confidence. We envision ourselves as the epitome of excellence, where personalized care meets supreme skill, ensuring every client steps out feeling refreshed, confident, and beautifully transformed.

Our team is completely virtual and we operate with the following core values:

1. Professionalism: We prioritize professionalism in every aspect of our services, ensuring our clients feel comfortable, respected, and confident in our expertise.
2. Hygiene and Cleanliness: We maintain the highest standards of hygiene and cleanliness to provide a safe and sanitary environment for our clients, putting their health and well-being first.
3. Client-Centric Approach: Our clients are at the heart of everything we do. We listen to their needs, offer personalized solutions, and strive to exceed their expectations.
4. Quality and Precision: We are committed to delivering the highest quality waxing services with precision and attention to detail, leaving our clients feeling smooth and satisfied.
5. Continuous learning and innovation: We stay updated with the latest waxing techniques and trends, fostering a culture of continuous learning and innovation to provide the best possible experience for our clients.
6. Transparent communication: We value open and honest communication within our team, fostering an environment of trust and respect. We are committed to limiting gossip and promoting constructive dialogue to maintain a positive and supportive workplace culture.

BENEFITS:

Detailed training and SOPs provided on products, services, and technology used in our business.

This is a part time position (10-20 hours per week) with the possibility to grow into full time employment based on performance, with a pay range of $6-8 an hour based on experience and possibility for pay increases based on performance.

To apply please email Click to view with Business Ops Assistant + your full name in the subject line. Please attach your resume and a 1-2 minute video of why you would be a good fit for the position.