Benefits Supervisor

Description

Join Peak Support: Where Passion Meets Purpose

At Peak Support, we’re not just another outsourcing company—we’re a dynamic, fast-growing team that values integrity, respect, excellence, collaboration, and compassion. As a Great Place to Work-Certified™ company with the best Glassdoor rating in the business process outsourcing (BPO) industry, we’re committed to creating an exceptional employee experience. If you share our values and are passionate about delivering outstanding customer service, we want to hear from you!

We offer:

Competitive compensation and excellent benefits.
Comprehensive training and development programs.
A fun, inclusive workplace culture.
Opportunities for personal and professional growth.
Ready to take the next step in your career? Join the Peak Support team and discover why we’re the top-rated employer in our industry.

What you will do:

Work with the Compensation and Benefits manager to review and analyze the current salary structure and benefits packages available to employees.
Assist with the development of new salary scales for various roles and departments.
Assist with roll-out initiatives of new salary brackets to various departments and gain feedback on them.
Manage third-party service providers (HMO representatives, consultants, etc.) to ensure timely and efficient delivery of services to employees.
Assist employees and managers in understanding salary brackets and available benefits.
Roll out new benefits initiatives across the company.
Gather data for reporting purposes along with employee feedback on salary and benefit changes.
Supervise benefits administrators, hold regular performance reviews, and address issues within the team.
Liaise with providers to enroll the company and its employees in their benefits schemes.
Provide education and training on various types of benefits to managers and other staff members.

Requirements

We’re looking for individuals with:

A Bachelor’s Degree in Human Resources or a related field.
A minimum of 2 years of previous experience within a benefits-focused role.
A minimum of 1 year of demonstrated leadership experience.
Experience managing company and government retirement benefits.
The ability to develop strong relationships with benefits providers.
Strong communication skills, both written and verbal.
Strong problem-solving skills, with the ability to make decisions and think critically.
The ability to work as part of a team and achieve team goals and targets.
Proficiency in MS Excel, ATS, and CRM systems.
Good interpersonal skills.
Good listening skills, with a high level of attention to detail.
The ability to multitask.
Willingness to work night shifts.

MUST HAVE:
Background with Retirement Plan

Apply now and let’s start our journey together!