Bilingual Property Manager – Fluent in Spanish & English

Title: Bilingual Property Manager – Fluent in Spanish & English
Location: Work from Home
Type of Employment: Full-time
Work shift: USA Business Hours

Job Description:

We are seeking a dynamic and bilingual individual proficient in both Spanish and English to join our property management team as a Bilingual Property Manager. While a background in AppFolio is beneficial, it is not required. This position offers an exciting opportunity for a motivated individual to support our property management operations and engage with a diverse tenant base.

Responsibilities:

Tenant Communication:
• Serve as the primary point of contact for prospective tenants, providing information about available properties, lease terms, and application procedures in both Spanish and English.
• Respond to inquiries via phone, email, and online chat, ensuring prompt and professional communication.
• Schedule property viewings and conduct virtual tours for prospective tenants.
Lease Administration:
• Assist with lease preparation, including gathering required documentation, completing lease agreements, and obtaining signatures.
• Coordinate lease signings and ensure all required paperwork is completed accurately and in a timely manner.
• Follow up with prospective tenants to facilitate the leasing process and address any questions or concerns.
AppFolio Management:
• Utilize the AppFolio platform to manage leasing activities, update property listings, and track applicant information.
• Enter and maintain accurate data in the AppFolio system, including tenant information, lease agreements, and rental payments.
Generate reports and track leasing metrics to monitor performance and identify areas for improvement.
• Bilingual Support:
• Provide bilingual support to tenants and prospective tenants, assisting with language interpretation and translation as needed.
• Translate leasing documents, emails, and other communications between Spanish and English.
• Collaborate with Spanish-speaking team members to ensure effective communication and understanding.

Qualifications:

• Fluent in both Spanish and English, with excellent written and verbal communication skills in both languages.
• Previous experience in property management, customer service, or administrative support is preferred but not required.
• Strong organizational skills and attention to detail, with the ability to multitask and prioritize responsibilities.
• Ability to work effectively in a fast-paced environment, both independently and as part of a team.
• A positive attitude, strong work ethic, and commitment to providing exceptional service to tenants and colleagues.

Benefits:

• Competitive salary based on experience and qualifications.
• Opportunities for professional development and advancement within the company.
• A supportive and inclusive work environment that values diversity and teamwork.

How to apply: (Kindly READ)

Kindly access our career page via Click to view/our-assistants to apply for the role.