Billing and Insurance Virtual Assistant

Company Overview:
Palmer Construction, a leading roofing company based in Spokane Valley, WA, USA is seeking a dedicated and detail-oriented Administrative Assistant for our Insurance and Billing Department to join our dynamic team. This is a remote/virtual position that offers the opportunity to contribute to the success of our company’s billing and insurance supplementing activities.

Role: Administrative Assistant for our Insurance and Billing Department

Responsibilities:
As an Administrative Assistant for our Insurance and Billing Department, you will work closely with our Insurance Supplementer/Billing Specialist to ensure the seamless processing of insurance claims, accurate billing, and timely reimbursement. Your responsibilities will include:

– Providing administrative support to the Insurance Supplementer/Billing Specialist, including answering and forwarding emails, and following up on insurance communication.
– Collaborating with the Insurance Supplementer/Billing Specialist and other departments to ensure efficient operations.
– Maintaining accurate and organized records of claims and payments.
– Communicating with customers during the supplementing process to provide updates.
– Intuitively identifying opportunities to assist the Insurance Supplementer/Billing Specialist in optimizing processes.
– Assisting in reviewing insurance claims and supplementing them with additional information as required.
– Possibly making phone calls to insurance companies to obtain necessary information and documentation.
– Supporting the follow-up process with insurance companies on claims to ensure timely and accurate payment.
– Working with insurance companies to address billing or reimbursement issues.
– Ensuring compliance with company policies and procedures.

Qualifications:
– Strong attention to detail and organizational skills.
– Excellent communication and interpersonal abilities.
– Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
– Ability to work effectively in a remote/virtual environment.
– Prior experience in insurance claims, billing, or administrative support is a plus.
– Familiarity with construction industry terminology is advantageous.

How to Apply:
To apply for this position, please fill out this Application Form:

Click to view/palmerconstruction/form/VirtualAssistantApplicationForm/formperma/Regmxd62MQsttnjwN-pQ2S4je7-IkjqPk54najBLJC0