Billing Coordinator

Work Description for Billing Coordinator with Altus Investment Group.

We thank you and welcome you to apply for the full time Billing Coordinator position with Altus Investment Group, as we look forward to having you join our team.

We are a Real Estate Investment Organization and focus mainly on Flipping residential properties as well as building a rental property portfolio that encompasses single-family residences, but multifamily apartment building as well.
Additionally, we have a property management and construction divisions that maintains our properties as well as managing and maintaining properties for other property owners. The following is an outline / description of tasks that need to be accomplished.

The onboarding process will involve calls, video chats, screen shares, zoom calls, loom videos, etc. to help you visualize what we would like to do and how to accomplish the tasks and have fun in the process.

Hours of operations – 9:00 A.M. to 6:00 P.M. CST (1 hour Lunch)

Weekly schedule – Monday through Friday.

Understanding that this business is not unique to having changes come up throughout the day and the need to be agile and adjust to handle the items that come up. We are looking for a team player that possesses and outstanding positive attitude that will communicate with people in a positive, caring, and kind manner. There may occasionally be the need to work outside of the work schedule listed above.

Aside from the items listed below there will be other needs such as contacting people on our behalf to gather or give information. We will be giving you direction on these tasks.

Daily work segments (Running your day in segments):
There will be daily and weekly goals as well as instructions on which tasks will be “Urgent” or have more urgency to them. Aside from these “Urgent items”, we are looking to have your days broken up into segments so that we are making progress on multiple items simultaneously.

Coordination with the property management and construction personnel in the field.
You will be communicating with Altus representatives as well as vendors to ensure projects on being billed back correctly. This includes communicating with the accounting team, Property management team, the construction team, property owners, etc.
Skills we are looking for in candidates for this position:
• Punctual
• Outstanding written and oral communication skills
• Outstanding Typing skills to make notes in a proficient manner
• Customer Service Oriented
• Thrive in a fast-paced working environment

This billing coordinator role entails the following:
• Communicating with the property management and construction teams regarding work that is planned, or scheduled, work that is in process of being completed, and work that has been finished to track and categorize the work status and expenditures of each project to ensure that all billing gets billed back to the proper property owners on time.
o For work that is planned – we need to ensure that budgets are established and tracked to ensure that we stay within budget.
o For work that is in process of being completed, we need to ensure that we are reporting back to the property owners the status of where the project is at from a cost standpoint. Progress billing is where we will need to bill out work as it is occurring to keep the project moving forward.
o For work that has been completed we need to ensure that we send final bills as well as close out the file.
o During the stages of the project(s) described above, we will need you to download photos (that are posted to our sites / channels, that the property management and or construction crew took at the property showing that the work is in process or has been completed.
o Contacting service personnel make sure that the photos of the property are sent in and are descriptive as far as what work was done on which property and categorized correctly.
o The photos will need to be uploaded into our property management software “Buildium” into the records of each property to ensure that they become notes of the property. This allows the property owners to reference those pictures to know what was done and be able to reference that for billing.
o Maintaining and updating expenses that the crews may have purchase materials at home improvement centers, or other locations.
o Communicating with our accounting team to ensure that they correctly update our accounting software to reflect the bill backs you are generating.
o Being conscientious and being very detail oriented.
o Being proactive to ensure that we resolve issues right away.
o Being able to follow the work orders in our system to ensure that projects are updated daily and closed out properly when they are completed.
o Understanding our scopes and work assignments for monitoring / updating billing of work, daily.

Software’s and systems that we use:
Microsoft Teams – Team communication
Ring Central – Audio Calls
QuickBooks – Accounting Software
Buildium – Property Management Software
WhatsApp – Some Field Communication
Home Depot – Home Center Account

Please click the link below to complete your application. Please paste the following link into your browser to complete.
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