Billing / Invoicing / AR Specialist – Remote Role

Agencies please excuse.

When applying kindly apply with the subject: Billing Specialist – Your First Name Last name.

PLEASE DO NOT APPLY IF YOU HAVE NOT WORKED THE GRAVEYARD SHIFT.

We are looking for a non voice accounts Billing / Invoicing Specialist to work the graveyard shift for US EST Business Hours to invoice and chase customer collections on behalf of our clients.

Broadly Duties include:
Create Invoices in NetSuite from Salesforce alerts.
Set up tasks in ClickUp for Salesforce alerts
Set up invoices to be sent to customers using our templates and SOPs
Invoicing Support – Maintain communication with customers to provide any additional documents W9, copy of contract or statement of accounts.
Send payment follow up emails to customers using our templates and SOPs.
Analyze Accounts Receivable for overdue invoices and suggest strategies to expedite collection.

Any other remote office work as assigned by management.

We are looking for proven candidates with at least 2 years of intense accounts receivable experience with strong communication skills both non voice and voice methods.

Candidates should be familiar with using templates and SOPs .

Other technical requirements:
Strong English fluency required in written & verbal communication a MUST.
Reliable High Speed Internet a must. This is a MUST.
Google Sheets & Microsoft Excel expertise a MUST. You will be tested.

BPO experience is a plus.

We use time tracker with screenshots integrated with ClickUp.

We have documented processes that you will follow, to ensure you can hit the ground running with training on the job. We are looking for enthusiastic young people who have a positive ‘CAN DO’ attitude. We are looking for doers and not talkers.

Salary will be paid in local currency via bank transfer between the 8th and 10 th of each month.

We require 2 professional and 1 personal references and solidly check all references.

Due to overwhelming number of applications we usually receive, please allow some time to get back to you. You will hear back from us if we are interested to interview.

Thank you for your interest in working with us.