Bookings Consultant

Out Of Hours Bookings consultant – Manila

PLEASE NOTE THAT THIS ROLE IS BASED FROM OUR MANILA OFFICE, AND SUBJECT TO SATISFACTORY PROBATION PASSING YOU WILL BE OFFERED A HYBRID ROLE.

Zentar Healthcare is a vibrant and dynamic Nursing recruitment agency that provides nursing staff to both the public and private sectors in the UK We are looking for an intelligent, communicative, and organized individual to run our out-of-hours service to cover all bookings of nursing staff that are received during and after office hours. As we expand our team in the Philippines, Manila office we are looking for a dedicated professional to play a key role in our organization in our fast-paced environment.

Hours of work for the role are Rota-based and must be able to offer work over the weekend.

Main Duties and Responsibilities:

Bookings management:

Responsible for ensuring that all client queries, both via email and on the telephone requesting nursing staff are answered politely and promptly.
To ensure that all correspondence between both candidate and client once actioned and then recorded on the Zentar healthcare database.
To Ensure that Targets for filled bookings are met or exceeded.
Ensuring that available nursing staff are booked into shifts and that the Zentar booking procedure is adhered to.
A clear handover prepared for the booking consultants covering the day shift.
Ensuring that all availability lists of nursing staff are utilized effectively to ensure that bookings are maximized.
Should be able to work in a fast-paced environment.
General

To work in partnership with colleagues in the UK to ensure the maximum opportunity after normal working hours.
To use a proactive, positive, and energetic attitude in representing Zentar Healthcare (Contracts) Limited and ensure that all parties contacted via telephone or email are done so in a professional and courteous manner.
Prioritize workload and self-manage to ensure working on productive activities to always achieve maximum revenue.
To have a sound understanding of the booking’s procedure requirements within all Zentar Healthcare client contracts.
Participate in any in-house training provided by the organisation and be proactive to ensure that training is then implemented into the day-to-day management of the business.
Key Skills

Successful applicants will be working from the office during unsociable hours and weekends. (Rota Based)
Excellent computer proficiency (MS Office – Word, Excel, PowerPoint, and Outlook)
Good sales skills is a MUST
Inbound/Outbound telephone sales experience in a call center environment is an advantage.
6 months’ BPO sales experience for any consumer type of products
Confidence
Energetic
Commercial awareness
Excellent presentation skills
Organizational skills
Team working skills.
You must possess a good telephone manner and be comfortable speaking to clients and candidates.
Proven track record of high achievement in a targeted environment
Must have strong negotiation skills.
Must be a natural relationship builder.
Must have excellent time management skills, able to prioritise a busy workload.
You must be accurate, organized, and efficient.
What’s in it for you?

Comprehensive, job-specific training
Full-time contract
Career progression
Bonus incentives
13th Month Pay
HMO
salary payout every two weeks.
This is great for an individual who is bright, engaging communicative, and organised. Full training will be given and 100 % support provided all the way. If this role sounds like you, then press the apply button sending me your CV