We are seeking a dedicated and detail-oriented Bookkeeping Specialist. The ideal candidate will have exceptional bookkeeping experience, focusing on processing daily payments, reconciling accounts, and providing outstanding customer service to clients. Additionally, this role involves managing client accounts, including addressing breaches, so a firm and systematic approach is essential.
Key Responsibilities:
Daily Payment Processing:
Use Zoho Books to process daily payments accurately and efficiently.
Match payments with outstanding invoices and update records.
Client Account Management:
Maintain client accounts and records with meticulous attention to detail.
Address any breaches or issues related to client accounts promptly and professionally.
Client Inquiries and Support:
Respond to client inquiries via email and phone regarding their accounts.
Provide excellent customer service by addressing client concerns and inquiries effectively.
Zoho CRM Utilization:
Utilize the Zoho CRM system to access detailed client information and case histories.
Ensure that client cases are handled systematically and in compliance with company policies.
Qualifications:
Bachelor’s degree.
Minimum of 3 years of experience in a bookkeeping role.
Strong knowledge of bookkeeping, bookkeeping software, and accounting principles.
Exceptional attention to detail and accuracy.
Excellent organizational and time management skills.
Proficiency in English, both written and spoken.
Strong communication and interpersonal skills.
Ability to handle sensitive client inquiries and breaches with professionalism and firmness.
Familiarity with CRM systems and their use in client management is desirable.
Please submit your resume, a cover letter outlining your relevant qualifications, and any other supporting documents.
If successful, you must have a strong internet connection (at least 20 Mbps), a current desktop/laptop in excellent working condition (at least Intel Core i5 or AMD Ryzen 5, macOS 11), and a noise-cancelling headset.
Location:
Our office is based in Queensland, Australia – Permanent day shift.
Schedule:
9 AM to 5 PM (QLD Time Zone)
Minimum 38 hours per week.
Monday to Friday
Not applicable to candidates who work more than one job and/ or do contract work
APPLY FOR THIS JOB:
Company: Brighterly.
Name: Nargess
Email: