Bookkeeper

Job Description
This is a remote position.

Bookkeeper

Full-time | 40 hours per week

Php 37,000 to 40,000 take-home pay per month

Monday to Friday, 7:00 am to 3:00 pm Manila

About the Client

Our client offers comprehensive pest control services. Specializing in both residential and commercial pest solutions, they provide a wide range of treatments and services, prioritizing customer satisfaction and safety. With a team of experienced professionals, they aim to deliver effective, environmentally friendly pest management solutions to address various pest issues.

Job Overview

The Bookkeeper is responsible for managing the day-to-day financial processing and systems management. This role is positioned as the first point of contact for all finance inquiries within the business as well as with our clients and vendors.

Key Competencies

Financial Acumen: Understanding financial processes, managing accounts payable and receivable, credit control, and financial reporting (P&L, balance sheet). Also, familiarity with tax compliance and statutory reporting is essential.

Service: Delivering on promises to ensure customer satisfaction, understanding and improving customer needs daily.

Relationships: Keeping colleagues and customers informed, actively listening, and maintaining honest, focused conversations.

Teamwork: Respecting and trusting colleagues, recognizing their contributions, and providing necessary support for effective job performance.

Organizational Skills: Managing multiple tasks concurrently, prioritizing assignments to meet deadlines, overseeing accounts administration, including petty cash, invoicing, credit management, and reconciliations.

Technology Proficiency: Proficiency with Microsoft applications and cloud accounting software (e.g., Xero, MYOB), as well as the ability to adapt to and utilize various tools to improve efficiency.

Policy Adherence and Compliance: Ensuring adherence to company policies and procedures, including knowledge of OH&S and human resources practices, and maintaining 100% compliance within the set regulations.

Continuous Improvement: Contributing to a culture of continuous improvement by actively participating in meetings, offering suggestions, and implementing changes as necessary to enhance processes.

Duties and Responsibilities

Customer Management

Develop and maintain successful relationships with customers/vendors

Provide customers with relevant information relating to all accounts payable and receivable enquiries

Provide internal staff with relevant information relating to all customer enquiries

Delivering a positive experience to customers and handle inbound/outbound contact in a professional manner to preserve customer retention

People Management

Provide reporting to key stakeholders as requested

Customer Service & Retention

Act as the central and senior person responsible for customer account complaint escalations

Actively identify contracts at risk through the ongoing scheduled contact with customers who have overdue balances and take all reasonable action necessary to reduce the risk associated with the contract and achieve an outcome that maintains the customers satisfaction

Deal with customer requests to terminate contracts of Snap members in conjunction with the General Manager and Customer Service Manager

Continual review of current accounts policies and practices and implement changes when/as required

Accounts Administration

Provide the Senior Management Team with regular updates as requested relating to overdue accounts receivable

Ensuring the integrity of the general ledger and the accurate generation of the P&L and balance sheet.

Management of petty cash and staff personal expense reimbursement

Raising customer credits for approval

Setting up customer payment plans using a third-party provider

Accounts Receivable (invoicing) processing and management

Accounts Payable (bills) processing and management

Credit control and debt collection

Purchase Order management

Timesheet review and processing

Preparation of bank reconciliations and administration of bank accounts including credit cards

Assistance with tax compliance and reporting (including BAS, PAYG, income tax, FBT and GST)

Preparation of fixed asset registers and depreciation schedules

Hire Purchase and Leasing Journals

End of month close (journal entries and adjustments)

Preparation of banking

Preparation of Payroll and Superannuation

Ensure all documentation pertaining to customers, suppliers and staff are completed accurately and compliant with the relevant company policy and procedure

Overseeing and managing club budgets and cash flow.

Daily bank reconciliation.

Teamwork & Communication

Contribute to a positive and supportive team environment within the business

Proactively support the Customer Service, Operation and Sales Teams to achieve target and deliverables

Create and support a culture of continuous improvement through providing leadership and constant participation and involvement in team meetings and project meetings

Communicate effectively with the supervisors and managers on any customer related issues that require attention by the business

Policies and Procedures

The policies and procedures set by the company are practiced and reflect 100% compliance.

Ensure all company policies are understood through training and awareness and practiced by all staff ie OH&S, Human Resources

Key Performance Indicators (KPIs)

Accounts Receivable Turnover Ratio: Efficiently collects outstanding payments from customers over a specific period

Accounts Payable Turnover: Effectively pays suppliers and creditors within a given time frame

Accuracy of Financial Reports: Ensures precision of generated financial statements

Timeliness in Financial Reporting: Timely preparation and delivery of financial reports to stakeholders

Debt Collection Efficiency: Implements effective credit control and debt collection processes, reducing the outstanding balances and minimizing bad debts

Compliance and Audit Readiness: Adheres to tax regulations, statutory requirements, and financial standards, ensuring readiness for audits

Customer Satisfaction and Retention: Maintains high customer satisfaction and retention rates, linked to the interaction with clients

Cash Flow Management: Manages cash flow effectively, ensuring there’s enough liquidity to meet financial obligations

Process Improvement: Initiates to streamline financial processes, reduce errors, and improve efficiency within the accounting functions

Qualifications

Excellent phone etiquette

Proficient with Microsoft Applications

Cloud accounting experience (Xero, MYOB)

Excellent written and verbal communication skills

Proactive attitude and ability to improve efficiency

Experience working within a small/medium sized business

Ability to manage time and concurrent projects and prioritise tasks in order to meet deadlines

Degree / Diploma qualified (or in progress)

Knowledge of statutory reporting and tax compliance

?
Please click ” I’m Interested ” to access our application page to submit your application.

If you are encountering issues in attaching the documents to your job application, please send the files directly to Click to view and put in the subject line the position title of the role you are applying for.

Home-Based Requirements:

Fast and reliable wired internet connection of not less than 5 Mbps
Quiet, private home office free from noise background or distractions
Updated computer (desktop or laptop), excellent quality headset with microphone, and a working webcam

If you are looking for an exciting role without the hassle of the daily commute, then this job is perfect for you!