Bookkeeper and customer service rep

Real Property Management Service, is a locally owned business whose Residential Rental Property Management services are in the business of providing customers with Peace of mind.

We are all working together to build a culture to attract new customers interested in Growing rental property wealth.

We specialize in providing “Peace of Mind”, our sweet spot. If you want to belong to a team that does that well every day, this company’s a great fit for you.

Our clients are Owners of Rental Properties seeking full-service rental management services. If you have experience working with this type of client – or want that experience – this role will be a great fit.

We are looking to build a team around our core values and are looking for team members who will love it here if you embrace these as well:
We have fun together, we win together
We put people first
We are Experts in our field
Always looking for a better way

You’ll love coming to work every day if you get, want, and have the capacity to do:
Communicate clearly and set expectations.
Identify client needs and wants
Enjoy working with technology

You’ll have success here if you value clear processes and feel qualified to do the following things:
Advise & consult savvy homeowners to build the foundation of a long-term relationship
Maintain and advice company and customer books
Have strong communication skills while being comfortable contacting clients by phone, email, in-person & over video conference

We train our team to help them succeed, and everyone on our team helps with our success. In this role, you’ll be accountable to hit the following numbers each week:
Reply to emails within 4 hours
Answer 80% of phone calls
Making 1 improvement to a process
Have no tasks past due

If you want to come to work, learn, and hit those numbers, you’ll be recognized and rewarded.

Our company is working on running EOS purely. That means as a member of this team, you will have a leader who:
Gives clear directions
Makes sure you have the necessary tools
Acts with the greater good in mind
Delegates appropriately
Takes time to truly understand your role and how you can help the company
Makes their expectations clear
Communicates well
Has effective meetings
Meets one-on-one with you quarterly or more, if needed
Rewards and recognizes your performance

Additional details
-Work hours are between 9 am – 5 pm, Monday to Friday, Eastern Standard Time (Toronto, Ontario, Canada)
-Benefits include 13th-month pay, holidays off and two weeks of paid vacation a year.
-Schedules usually involve working on the first/last, 15th and 16th of a month and another day off would be given.
-Payments are available using Veem (direct deposit) and are made twice a month