Breezeway and Guest Comms VA

Job Title: Breezeway and Guest Comms VA

Location: Remote (AEST Timezone)

Starting Hours:
Tuesday : 8.30am – 5.00pm AEST
Wednesday 8.30am – 5.00pm AEST

Most likely hours will extend and be:
Tuesday: 8.30am – 10.00pm AEST
Wednesday: 8.30am – 10.00pm AEST

About Moxxi Property:
Moxxi Property is a leading short-term rental (STR) management company based in Tasmania, Australia, with expansion into the Gold Coast, Queensland. We prioritize exceptional service and maximum property performance, fostering a supportive and collaborative work environment.

Responsibilities:
Answer guest communications via phone promptly and professionally.

Utilize Breezeway, Guesty, and Google Suite platforms extensively to address guest queries and manage bookings.
Communicate effectively with our in-house team to coordinate tasks and ensure guest satisfaction.

Provide administrative support, including data entry, document preparation, and guest communications management.

Assist in developing and implementing processes to streamline operations and enhance efficiency.

Collaborate with the Admin team leader to ensure all tasks are completed efficiently.

Report directly to the Launceston Admin Manager.

Key Attributes:
Honest, transparent, and driven individual.
Growth mindset with a willingness to learn and develop within the team.
Reliable with a stable internet connection and availability during AEST hours.
Strong problem-solving skills, capable of troubleshooting independently.
Fluent in English, both written and verbal, with a professional but friendly demeanor.
Excellent organizational and time management skills, with a focus on task prioritization.
High attention to detail and accuracy in all work performed.
Ability to work independently with minimal supervision.

Qualifications:
Proficiency in Breezeway, Guesty, Google Suite, Airbnb, and other booking platforms.
Strong knowledge of Xero.
Familiarity with Asana is preferred but not necessary.
Previous virtual administrative or operations experience in STR preferred.
Bachelor’s degree or equivalent experience preferred.

Benefits:
Competitive salary based on experience.
Opportunity for growth and professional development.
Joining a dynamic and collaborative team environment.
Supporting a growing company with expansion into new markets.

If you’re a motivated and organized individual with a passion for administrative support, apply now! Join us at Moxxi Property and contribute to our journey towards success. Submit your resume and cover letter detailing your relevant experience and why you’re the perfect fit for this role. We welcome applicants from diverse backgrounds and look forward to reviewing your application!

Please include your email and a voice recording in your application.