Brokerage Operations Admin Coordinator

We are the world’s leading business brokerage specializing in online & digital businesses. We are seeking a Brokerage Operations Coordinator to support brokers in the listing and sale of online businesses. They will be responsible for providing administrative, marketing, and project-level support to the brokers in our business.

Additionally, the Brokerage Operations Coordinator will be responsible for assisting the Managing Broker in email management and special projects.

Ideal skillset – between a paralegal & executive assistant

Approx 10 hours weekly first 20 days, 15 hours weekly second 30 days and 20+ hours weekly ongoing with the potential to grow to 40 hours weekly

Responsibilities:

– Support brokers in all administrative aspects of listing & sale of online businesses
– Document Standard Operating Procedures SOP’s (from Loom Videos)
– Prepare & send marketing packages to clients and prospective buyers
– Review broker-generated documents & deliverables for completeness and accuracy.
– Directly support Managing Broker in email management and special projects
– Assist with onboarding new clients – includes interacting directly with clients, reviewing client information for completeness, preparing & sending information packages, and interfacing with brokers
– Outsource & manage repetitive, low-level tasks as needed.
– Oversee basic marketing activities – social media scheduling & posting, preparing press releases, requesting reviews from clients, sending client gifts
– Special projects, as needed
– Create & maintain organized data rooms for all deals
– Maintain client records in CRM
– Oversee & maintain integrity, completeness, and accuracy of information stored in Notion and file system
– Keep broker pages up-to-date and accurate
– Prepare & deliver periodic reports to Managing Broker.
– Create & maintain standard operating procedures for all processes assigned to this role

Key skills:

– Tech savvy
– Extremely organized with excellent digital hygiene
– Highly detail oriented
– Operates with a sense of urgency
– Ability to work independently. Must be able to advocate for yourself & ask questions when necessary
– Excellent written communication, employing proper grammar, punctuation, and spelling
– Understand operating processes within a service-related business
– Problem solver – must be resourceful and able to create solutions
– Able to function well in a fast-paced, dynamically changing and at-times stressful environment
– Ideal candidate has experience with basic marketing & social media maintenance
– Experience using CRM & project management software

Requirements:

– 2+ years experience working remotely
– 3+ years of paralegal or executive assistant experience
– Native-level fluency in English, including business & legal terminology, written and spoken
– Experience in para-legal, investment banking, business broker or real estate is a plus
– Prefer most of work be competed during Eastern Time Zone