Business Development Specialist – Appointment Setter

At City Wide Facility Solutions, we’re leaders in the building services industry, and we’re dedicated to creating a workplace that feels more like a community. We are seeking a motivated and driven Inside Sales / Appointment Setter to join our rapidly growing team. This entry-level position offers significant growth opportunities within our sales department.
Are You Ready to Join Us?

If you’re a hunter who enjoys making cold calls, turning leads into appointments, and wants to grow within a dynamic and supportive team, apply now. At City Wide Facility Solutions, your efforts are recognized, your growth is supported, and your success is celebrated. Let’s make our community—and each other—prouder, stronger, and more successful.

NOTE: THIS POSITION REQUIRES US PACIFIC STANDARD TIME HOURS – 7:00am to 4:00pm US Pacific Time.

Key Responsibilities
• Make over 75 daily B2B outbound cold calls to generate new leads.
• Schedule qualified appointments for the sales team.
• Research and identify new prospects, adding them to our CRM.
• Qualify new leads and maintain a clean and organized CRM database of prospective clients.
• Participate in quarterly volunteering and social events to foster team camaraderie and community service.

Our Core Values
• Be a Team Player: Collaborate effectively with colleagues and contribute to a positive team environment.
• Build Winning Relationships: Establish and nurture strong connections with clients and team members.
• Solve Problems: Approach challenges with creativity and determination to find effective solutions.
• Be Driven: Maintain a high level of motivation and commitment to achieving goals.
• Embrace Structure: Follow established processes and contribute to organizational efficiency.

Why City Wide?
• People-First Culture: We invest in our team, offering opportunities for personal and professional growth.
• Unity in Diversity: Every team member steps into another’s shoes, helping out, learning, and growing together.
• Commitment to Excellence: We lead by example, focusing on the collective success of our clients, our community, our service providers, and each other.

Requirements
• Work US Pacific Standard Time hours – 7am to 4pm
• High school diploma required; college degree is a plus.
• Experience in B2B outbound calls or sales, with a knack for turning challenges into opportunities.
• Strong organizational, communication, and independent working skills.
• Proficiency in Microsoft Office and CRM systems, with a detail-oriented mindset.

Compensation
• Hourly wage + commissions for each appointment set and % of closed deals from appointments