BUSINESS SUPPORT SPECIALIST (WITH ADMIN EXPERIENCE IN A BPO)

BUSINESS SUPPORT SPECIALIST (WITH ADMIN EXPERIENCE IN A BPO)
Salary: 20,000 – 30,000
Location: CEBU IT PARK, CEBU CITY
Goals of the position:
? Responsible for performing routine administrative and processing tasks in a timely and accurate manner, maintaining relevant and accurate records for audit and reference purposes.
? Responsible for delivering standard service expectations, provide support across a diverse range of business activities and business initiatives.
Main Responsibilities:
?Maintain relevant records and documentation for audit and reference purposes
?Management of office procedures including invoices, generation of purchase orders, arranging authorizations and approvals, preparing and typing correspondence, arranging travel and accommodation, and event organization.
?Order equipment, supplies and material within prescribed process and in a timely and accurate manner
?Administer the end-to-end asset management procedure and maintain updated asset inventory re-port.
?Administer and report on expenditure for allocated budget (if allocated)
?Co-ordination of relevant events and ad-hoc projects required
?Seek approval on final reports/presentations from relevant stakeholders on allocated
projects/assignments
?Screen telephone calls and emails and direct (if applicable) to relevant delegate
Others:
?Accepts other responsibilities as may be assigned by superior according to the need of the Company.
?Creates and preserves the most favorable
?Company image by conducting all functions in the most ethical and fair manner.
?Administers all assigned functions consistent with and in support to the goal of the company.
Job Specific Requirements
?Formal Qualifications: Experience working in an administrative role
?Microsoft Office literate.
?Experienced and skilled within administration function.
? Ability to work under pressure while remaining calm in disposition and composed under stress.
?Knowledge and understanding of telephone systems.
Skill/Technical Expertise Performing Office Administration
?Manages office operations to enable smooth functioning of office administration activities
?Prioritizes service requests to drive timely completion
?Executes accurate and efficiency completion of routine administration tasks (organization
of records, supplies, files)
?Acts as a point of reference for administration tasks and processes
Managing Events and Logistics
?Checks and communicates itineraries, plans, schedules and run sheets to ensure stakeholders are aware of what to expect
?Sends calendar invitations and books meeting rooms to support organization of business events
?Leverages enabling technology to coordinate internal meetings and events
Writing Effectively
?Coordinates and drafts accurate documents and correspondence for executive review and sign off.
?Prepares documents and reports for key stakeholders using appropriate application, design, and layout requirements.
Personal Requirements:
?Entrepreneurial Competencies
? Take full responsibility for your own results.
? Approaches topics in a committed and motivated manner, seeks creative freedom and uses it actively.
?Develops goal-oriented approaches, keeps the goal in mind and works consistently towards
achieving the goal. Results Orientation Balances speed, quality and effort to achieve excellent results and acts accordingly.
?Assesses risks and also takes calculated risks where important to achieve the set goals.
?Analyzes consequences of actions and takes corrective action.
?Makes quick and informed decisions even when faced with uncertainty.
?Continuously optimizes tools and processes.
?Shows appreciation for others and actively promotes collaboration/networking with other teams and divisions.
?Sets the right tone depending on the situation, argues conclusively and wins others over to own
topics.
?Makes own views apparent and informs appropriately (correct time, correct manner, relevance).
?Engages with the points of view, interests and goals of others, respects them and integrates
them meaningfully into the work. Clarifies mutual expectations consistently.
?Presents well balanced and targeted information, adjusting language to suit audience
? Provides positive and critical feedback and expresses criticism constructively.
? Approaches conflicts in an open manner, resolves them through active conflict management and thus promotes mutual growth and development.
? Reflects on own actions, obtains feedback from others and derives suggestions for own development.
? Flexibility Regards changes as opportunities, quickly adapts to new framework conditions and handles uncertainty in a positive way.
? Learns new things, continuously expands own horizons and looks for new challenges.
?Sets clear content-related objectives and priorities which increase the company’s long-term success (including when measuring efficiency and performance).
?Uses resources carefully.
?Knows the customers’ requirements and wishes (externally and internally) and uses these as a guide when reasonable to do so.
Entrepreneurial Thinking and Action
?Actively keeps himself up to date with developments on the market and among the competition in real time and reacts accordingly.
Identifies trends and encourages innovation in a reasonable balance to what is already in place.
Interested? Email your CV at Click to view12dempsey@gmailcom