Call Centre Representative for Dental Clinic in Australia

Hi!

We’re looking to hire someone full time in our Enquiries Team for our dental clinic in Australia!

CALL CENTRE EXPERIENCE IS A MUST. Lead Generation experience is preferred.

This position will involve:
– confirming appointment bookings
– making and receiving phone calls
– lead gen: converting inbound phone calls into appointments
– converting enquiries in active campaign into appointments

This is a full time, long term position.
Hours: 9am – 5pm AEST (Melbourne) , Mon-Fri

As you review the description, we welcome any questions you may have about the position or our team. This position is 40 hours per week. All possibilities for raises based upon work performance.

We’re looking for someone who has great English skills (reading, writing and speaking) as you will need to read and understand basic dental terminology.

Qualities Needed To Be Successful
We can teach Skills, but we can’t teach Attitude.
Here are the things we’re looking for:
Integrity. You are a good fit if you can be honest with your fellow team members. Open communication and honesty are paramount to myself and the team. If you aren’t able to hit a deadline or made a mistake, by upfront about it, we are all human after all.

Commitment. We’re looking for someone who is looking for a long term relationship with the expectations that this will become full time. If you’re just looking for a few months of work, this is not for you.

Desire to Learn. We are a small team, but growing fast. We want people who are open to learning new skills and taking on new projects. If you’re not excited about improving your skills, then this is not for you.

If this sounds like you, please apply below and I will personally read your application, work samples and answer any questions you may have. In your proposal, please start your subject line with ‘Enquiries Team’ so that I know you actually read the complete job description.

Thank you for your time!
Judith