Are you a Vacation Rental Superhost customer experience professional?
Do you like to help guests have a great time during their stay?
Do you understand the importance of clear communication and task execution?
If so, keep reading we’d love to hire you!
THE ROLE WE ARE HIRING FOR
We are hiring an Airbnb Virtual Assistant to offer a 5 star Guest Experience from:
– Pre-booking/pre-trip, during their stay and upon check out.
– Your daily tasks will include:
– Responding to guest inquiries
– Vetting guests
– Approving bookings
– Coordinating checking in and out of Airbnb’s
– Troubleshooting guest issues
– Completing guest reviews
– Coordinating with Cleaning & Maintenance teams
– Airbnb Listing Management
– Creating company operations manuals and standard operating procedures.
THE IMPORTANCE OF THIS ROLE
This role is a key position in our company and directly brings value to our customer service and guest experience side of the business. The success of this role and dedicated candidate will help grow our business with your role in our company bringing importance and success to yourself and our business.
WHY WE’RE A GREAT PLACE TO WORK
We offer high end vacation rentals focused heavily on customer experience. We have a strong work ethic and value each one of our team members and the skills they offer. We support our team where they need it, offer detailed training and an efficient onboarding system. We help you improve on your foundation of skills while learning new ones.
THE VALUES WE STAND BY
Customer experience is at the heart of our business. We believe that delivering an exceptional product for our guests will provide them with memorable experiences they will cherish with their friends and family forever.
We stand behind our team
We encourage training
We support success
We lead by example
We work together
PREVIOUS EXPERIENCE REQUIRED
– Airbnb Virtual Assistant
– Airbnb Customer Service
– Hospitality Customer Service
– VRBO Virtual Assistant
– Other experience in Hospitality or Travel Guest experience will be considered
PAY AND HOURS
(these are negotiable)
The starting rate for this role will be between PhP300-400 Per Hour BASED ON EXPERIENCE
This position is available from As soon as possible
This is a long-term position
Provisional Schedule (negotiable): Monday – Friday 14:00 to 22:00 PST (Vancouver Canada)
You will be available for at least: 40 Hours per week
We will pay you Weekly
NOW THE IMPORTANT PART – HOW YOU CAN APPLY:
If this role sounds perfect for you then we’d love to hear from you!
Please click this link to complete a short application form to get started. I can’t wait to hear from you! Here’s the link /eG3Tt8q6B1tUeeh7A
We’ll get back to you within 2 working days of us closing the job applications. You don’t need to send your CV/Resume or covering letter at this time. We’ll request this from you if required.
APPLY FOR THIS JOB:
Company: Focus On Force
Name: Orion Rodgers
Email: