Campground Reservation Specialist

Schedule: Hiring Multiple Positions, Looking for Day Shift, Night Shift & Weekends
***Applicants, video intro & resume required for consideration of this position***

Your New Company:
TRG is a property management company focused on making an impact by improving, developing communities, and building relationships with our residents and guests. At TRG Management we understand that our residents, investors, clients and partners are our #1 priority, and the experience of our prospects, residents, and team members define us. By living our Core Values, we passionately bring innovative real estate solutions and management to all facets of real estate asset ownership.

Summary:
Fun, memories, togetherness and family. That’s what the campground life is about and what we hope to deliver to our short-term and long-term guests. This role will answer the phone, help with making guest reservations & take information for our long-term guest applications

We are looking for ROCK STARS to join our collaborative team. Are you driven for greatness? If so, we may be a perfect match! If you feel that you have the drive, knowledge, skills, and experience to truly be successful in this role, we want to hear from you today!

What you have already achieved (Requirements):
Must possess superior customer service skills
Ability to effectively communicate with all levels of staff and guests
Must have knowledge of Microsoft Office & general computer efficiency
Working knowledge of computerized reservations systems
High school or equivalent
1-year Customer Service experience
Reliable wifi
STR knowledge is a plus
Canva knowledge is a plus

What you are great at (Responsibilities):
Must have working knowledge of the facilities and Reservations system
Book reservation for guests at multiple campgrounds
Process guest check-ins & check-outs
Assist guests with campground services
Keep Front Office Manager apprised of any issues or incidents that occur and may need to be acted upon
Know and provide accurate information on community policies
Must have a “Guest First” attitude
Communicate with other departments to support customer satisfaction
All other duties as assigned
Who you will work with:

30 fun, high energy, team-oriented family members who are available to help you learn & grow
A Rock-Star, A player filled executive team
What you’re motivated by:

A fast pace. We’ve grown exponentially and new team members continue to join our family.
An executive leadership team that trusts each other, communicates effectively, and is committed to helping team members grow, both personally and professionally.

Visionary, smart, and thoughtful CEO. Ours is the kind of leader you read about, hope to work with, and learn from.
A culture focused on developing and investing in team members – coaching, training, and supporting each other.
Why this is the best place to work? It’s a fast paced work environment, we continue to experience exponential growth and we are adding new team members to our family every month. Our executive leadership team exemplifies servant leadership, operates in an environment of trust, we pride ourselves on effective internal communications, we are committed to helping team members grow both personally and professionally and we offer every team member coaching and training.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.