Join Our Innovative and Impactful Team as a Remote Care Concierge!
We invite you to join us in making a difference in the lives of families and individuals seeking autism diagnosis, with the flexibility and autonomy provided by contracted remote work. At Autism Diagnosis Group, we are at the forefront of transforming autism diagnosis and support.
Company: Autism Diagnosis Group
Location: Remote
About Us:
Autism Diagnosis Group is a pioneering startup dedicated to transforming the landscape of autism diagnosis through remote evaluations. Our mission is to provide accessible, comprehensive, and accurate autism diagnostic services to individuals and families, regardless of their location. We are looking for passionate individuals to join our innovative team.
Position Overview:
We are seeking a dedicated Care Concierge to be the first point of contact for our clients. The Care Concierge will help families and individuals schedule autism diagnostic evaluations, guiding them through the diagnostic process and providing additional support after a diagnosis, while representing our company with professionalism and empathy.
Key Responsibilities:
• Assist families and individuals in scheduling autism diagnostic evaluations
• Walk clients through the diagnostic process and set expectations
• Collect and verify necessary information (e.g., insurance)
• Serve as the face of the company, providing excellent customer service and support
• Communicate effectively with clients, addressing any questions or concerns
• Maintain accurate records and documentation
• Help patients navigate care following a diagnosis (e.g., research clinicians/care centers in their area and provide a referral)
Qualifications:
• Fluency in English, ability to work largely EST or PST hours
• Private work-from-home set-up to avoid disruptions
• Excellent communication and interpersonal skills
• A resourceful and resilient attitude, ability to manage your own work
• Strong organizational skills and attention to detail
• Experience in customer service
• Proficient in Microsoft Office and experience with EHR systems is a plus!
What We Offer:
• Competitive compensation
• Flexible remote working opportunities
• A supportive and innovative work environment and the opportunity to make an impact in the field of autism diagnosis
APPLY FOR THIS JOB:
Company: Amplify Yourself
Name: Yasmine Kaya
Email: