Charter Sales Consultant

IMPORTANT: Please read the entire description. Generic responses will be ignored.

Overview:
Join our dynamic and rapidly growing team at one of Australia and New Zealand’s leading group transportation companies as a Charter Sales Consultant. We seek an experienced, confident, and dedicated professional to provide exceptional service in helping customers plan and book their bus charter trips. This is a full-time role with ample opportunity for career growth, reporting directly to our Operations Manager.

Responsibilities:
* Provide accurate and competitive quotes to customers through phone and email.
* Follow up on quotes sent to customers, addressing questions and handling objections professionally.
* Close sales deals and meet or exceed sales targets.
* Maintain detailed records of customer interactions in our CRM system.
* Communicate effectively with team members and contribute to team meetings and training.
* Assist in the development and refinement of sales and marketing strategies.
* In your application, as a third question, please explain what your work technical set-up is including a backup plan for disasters.

Requirements:
* Prior experience in customer service, sales, account management, or a similar role is required.
* Exceptional verbal and written English communication skills.
* Proficiency in using cloud-based applications (g-suite, slack, and VOIP) and familiarity with CRM systems.
* Must possess a good quality headset with noise cancelling, a camera for video calls, a modern computer, and a stable, fast internet connection. Backup plans for power and internet are essential.

The Chosen Applicant will be:
* Empathetic and Friendly
* A Confident Communicator
* Highly Responsive
* Well Organised

Working Conditions:
* Full-time position, 40 hours per week.
* Must be willing and able to work on a New Zealand time schedule.
* 3-month probationary period with performance evaluation.

Compensation:
* A competitive hourly base rate (plus overtime pay if required)
* Plus an attractive commission structure, details to be discussed during the interview.
* Opportunity for advancement and additional responsibilities for high performers.

Training and Development:
* Comprehensive training, including general team training and specific front-line sales training, will be provided.
* Regular feedback and professional development opportunities.

To Apply:
Please send your resume, along with the answers to the following questions:?
1. Which previous role do you think gives you the best experience to be successful in this role, and why?
2. What experience (if any) do you have working with Australian or New Zealand customers?