About Us:
MJ Management is a well-established management agency representing a diverse roster of successful individuals from around the world. Our commitment is to provide an unmatched client experience, ensuring the clients continued satisfaction and to retain them.
As we navigate through a busy period, focusing on specific strategic initiatives, we are in need of a Chat Support Assistant to manage and maintain our client communications across various platforms such as our Web-Chat, Telegram and WhatsApp to the same standard we had it so far.
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Job Description:
You, as our Chat Support Assistant play a crucial role at MJ Management, acting as an important point of contact for our clients. Your main responsibility will be to provide fast, creative, and and particularly personalized responses to all inquiries and requests, contributing to the overall satisfaction and retention of our clients.
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Responsibilities:
– Actively monitor and promptly respond to messages received through the mentioned channels
– publishing a pre-made blog post on our homepage daily
– effective understanding and communication of our service to the clients
– maintain a consistent tone and style across all our communication channels reflecting our company’s standards and values
– make individual client notes in the client-files describing their behavior, personality and wants
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Requirements:
– exceptional written and verbal communication skills in English
– exceptional knowledge of the English grammar
– knowledge of the English colloquial language
– able to implement feedback
– constantly improving and adapting to new standards
– experience in the chat support position
– you are proactive, positive and interested in talking to people
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Benefits:
– competitive salary package with chance of increase
– chance to be part of a global, vibrant team
– access to training and learning resources for your professional growth and development
If you’re reading this and feel drawn to this opportunity, willing to take on a new challenge:
We would love to hear from you. Shout us a message!
Your MJ Management Team
APPLY FOR THIS JOB:
Company: NoCry Ltd.
Name: Marlon
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