LOOKING FOR AN EXPERIENCED, PROFESSIONAL AND RELIABLE CHATTER
that is also able to go fluently from building customer relationships to selling.
We’re on the lookout for a dynamic individual to join our team as a female Customer Relationship Specialist.
In this role, you’ll play a crucial part in fostering meaningful customer relationships through chat interactions. If you are passionate about providing top-notch customer service and enjoy engaging with people online, this position is perfect for you!
Experience in this field is a benefit.
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Responsibilities:
Chat Engagement Excellence:
Tailor responses to customer needs and inquiries, showing empathy and understanding.
Product Knowledge:
Thoroughly understand our products and services to offer accurate information and solutions.
Relationship Building:
Establish and maintain positive, long-term relationships with customers.
Identify opportunities to upsell or cross-sell our products and services.
Data Management:
Record and maintain accurate customer information and interactions.
Proactive Assistance:
Anticipate customer questions and provide proactive guidance.
Issue Resolution:
Address customer issues and complaints professionally and efficiently.
Resolve problems and ensure customer satisfaction.
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Qualifications:
Excellent Communication Skills (english):
Exceptional written communication with impeccable grammar and spelling.
Ability to convey complex information in a clear, concise manner.
Empathy and Patience:
Demonstrate genuine care for customers’ concerns and the patience to resolve issues.
Customer Service Experience:
Previous experience in a customer service or chat support role is a significant advantage.
Adaptability:
Ability to adapt to different customer personalities and situations.
Problem-Solving Skills:
Strong analytical and problem-solving abilities to provide effective solutions.
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Benefits:
-Competitive salary and performance and comission-based bonuses.
-Opportunities for professional growth and advancement.
-A supportive and collaborative work environment.
-The opportunity to excel and grow a career within our company.
What you need:
-to be a female
-8h/day, from 2/3PM to 10/11PM CET.
-6 days a week (preferably sunday workday).
-A good internet connection.
-Excellent english skills.
WE ONLY TAKE APPLICATIONS INTO ACCOUNT THAT CONTAIN THE FOLLOWING:
Speedtest Result (Screenshot or Link)
Test Result ( /english/ )
Username
Please provide those if you read this far and are interested in working with us!
APPLY FOR THIS JOB:
Company: Western Built Construction
Name: Der Blitz
Email: