Are you passionate about providing outstanding customer service? Do you excel in communicating via chat and love the challenge of turning a conversation into an opportunity? If yes, we have the perfect role for you!
Location: Remote
Salary: $2.50/hour + Commission
About Us:
We are a dynamic and fast-growing company committed to delivering exceptional service and innovative solutions to our customers. Our team is the heart of our success, and we believe in fostering an environment that supports growth, learning, and personal connection.
Role Overview:
As a Customer Support Chat Representative, you will be the frontline of our customer interaction, ensuring that every chat is handled with empathy, professionalism, and enthusiasm. Your primary role will be to engage with customers on a personal level, addressing their queries, providing support, and identifying opportunities to upsell our products where relevant.
Key Responsibilities:
– Provide top-notch customer service via chat, addressing inquiries, and resolving issues with a personal touch.
– Understand customer needs and recommend products that add value to their experience.
– Work towards sales targets by effectively upselling products during support conversations.
– Maintain a deep understanding of our products and offerings to provide accurate information.
– Collaborate with the team to share insights and improve customer support practices.
Requirements:
– Excellent written communication skills with a flair for engaging customers.
– Proven experience in customer service or sales, particularly in a chat-based environment.
– Ability to empathize with customers and a strong desire to help resolve their issues.
– Sales-oriented mindset, with the skill to recognize and capitalize on upselling opportunities.
– Self-motivated with the ability to work remotely and manage time effectively.
– Fluent in English, with additional languages considered a plus.
We Offer:
– A competitive hourly wage plus a commission-based incentive plan that rewards your hard work and success.
– Flexible work hours and the opportunity to work remotely.
– A supportive and collaborative team environment that values innovation and creativity.
– Opportunities for professional growth and development.
– Weekly Pay
How to Apply:
If you’re excited about the opportunity to make a real impact in a role that blends customer support with sales, we want to hear from you! Please apply using this Google Form: /FwPRtJqqCPBPc6QC6
Join us and be part of a team that values your contribution and is dedicated to your success!
APPLY FOR THIS JOB:
Company: Fate
Name: Thomas Gosley
Email: