Chief of Staff

The Chief of Staff is a key leadership position for our company.

The ideal candidate has 3+ years managing international workforces in the Philippines and United States for multinational companies and is adept at hiring, onboarding and managing teams, including coaching for performance and adherence to team protocols.

As the Chief of Staff, you will be a trusted advisor to our COO, and will serve as a coach and leader to our growing team. You will be responsible for installing performance metrics and systems across the company, monitoring for compliance, holding team members accountable for job performance, coaching them to success, and terminating when success together is not possible.

JOB RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
• Working closely with our COO to determine hiring needs, supporting hiring and onboarding, and minimizing turnover within the team
• Managing our project management framework in Asana including activating monthly tasks for team members, monitoring tasks and projects to ensure team members are managing their time effectively and meeting deadlines, and supporting team members with tracking their projects and recurring tasks, as needed.
• Managing the onboarding of new team members, including working with leaders across the organization to build onboarding plans, structure workflows in our project management system, and
• Managing all human resource needs, including payroll, team reimbursements (like generators, health insurance, and internet), and paid time off
• Managing weekly team meetings and 1:1s with team members to manage upcoming workload + scheduling, coaching on performance, and ensuring compliance with our team protocols
• Collaborate with COO to determine when it’s time to hire new team members, and promote or transfer team members to new roles
• Oversee performance reviews, corrective action / performance planning, and termination of team members
Attending Weekly Team Meetings; Conducting 1:1 meetings with Leaders and Team Members, weekly 1:1 meeting with the COO

EXPERIENCE AND SKILLS REQUIRED:

• at least 3+ years HR management experience: hiring/recruiting, managing, performance reviews and terminating team members and supporting CEO or COO in making strategic, executive decisions with personnel.
• Experience with remote team tools like Asana, Slack, Toggle, Google Suite, Dropbox, DocuSign, LastPass, and Zoom
• Demonstrate a solid typing WPM (ideally 55 wpm+)
• Excellent English skills, and able to communicate well both verbally and in writing, and excellent presentation skills
• Have strong team management and coaching skills, to include active listening that allows for balancing the goals of the company with the needs of team members to find win-win solutions
• Be an expert in project management and online tools for managing a remote workforce
Possess strong attention to detail, time management skills, and excellent team working skills
• Be comfortable in Google Drive, spreadsheets and documents, to both maintain data, compile data, and review data for key learnings that impact company growth
• Have experience working in a fast-paced environment with weekly deadlines & high accountability. Excellent leadership skills are a MUST.

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TECH REQUIREMENTS:

Computer – at least i5 or equivalent with 8gb RAM
Internet Speed – At least 50 MBPS Download speed

Job Type: Full-time
Schedule: 9am to 5pm CET from Monday to Friday // 4PM to 12AM Philippine Time
Salary Range: PHP 60,000- PHP 90,000 monthly, Depending on experience

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APPLICATION INSTRUCTION:

1. Please send an email to Click to view with the Subject: I am your next SIG Chief of Staff”

2. Then, please share a couple of paragraphs describing why you’d be good for this position, and

3. Please share the link to your resume (don’t skip this step or we will not accept your application!).

4. Please also include your mobile phone and Viber contact number (We will provide updates regarding your application here) to speed up the application process. Thank you.