Chief of Staff

Are you a proactive, assertive, take-charge individual who thrives on thinking ahead? Are you ready for a fast-paced environment that offers plenty of room for achieving goals with independence and freedom? Join us as our Strategic Operations Maestro, where you’ll play a crucial role in optimizing workflows, minimizing workload, and streamlining operations for Mapache Entertainment.

Why You Should Join Us:
As our Chief of Staff, you will play a key role in shaping Mapache Entertainment’s future by streamlining operations, reducing administrative burdens, and fostering improved communication and coordination. You’ll have the chance to implement systems and processes, working closely with our leadership team to drive efficiency across the organization.

Who We Are:
At Mapache Entertainment, we specialize in AV rentals for private events and live entertainment. Our small, tight-knit, fully remote team believes in straight-shooting, coachability, and a commitment to never compromise on integrity. We teach entrepreneurship through entertaining content on various platforms, emphasizing a fun and inspiring mission while treating everyone with humanity.

Qualifications:
• Proven experience in a Chief of Staff or similar role.
• Strong proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Familiarity with project management software (e.g., HubSpot) and collaboration tools (e.g., Slack).
• Exceptional organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Ability to prioritize tasks based on urgency, impact, and alignment with company goals.

Roles and Responsibilities:

1. Workflow Optimization:
• Implement systems and processes to enhance workflow efficiency.
• Streamline day-to-day tasks, task management, and reminders.
• Facilitate contract fulfillment and update client information.

2. Communication Management:
• Handle email management, including setting up meetings with new inquiries.
• Organize email requests categorically based on urgency and relevance.
• Efficiently manage phone calls, addressing inquiries promptly and accurately.

3. CRM Management:
• Effectively manage HubSpot CRM, ensuring accurate client data and timely follow-ups.

4. Additional Tasks:
• Book travel and accommodations.
• Conduct market research.
• Update portfolios and reach out to clients for more information.

5. Sensitivity and Client Handling:
• Handle highly sensitive clients with discretion and empathy.
• Prioritize confidentiality and safeguard sensitive information stored in the CRM.
• To know that you’re reading the whole job post make the subject title as “COS for Mapache Ent”

Work times are in Central Standard Time (CST), and this is a full-time position. We are seeking a highly organized, proactive, and adaptable individual who can thrive in a fast-paced environment. Attention to detail, strong communication skills, and a proactive mindset are essential qualities we are looking for in our Chief of Staff. Apply now to be a part of our exciting journey!