Chief of Staff / Executive Operations Leader

Welcome to our job description ????! We’re looking for a rock star Chief of Staff / Executive Operations Leader and here’s hoping we’re a good fit.

Four13 Group is a fun and caring team of people disguised as a digital commerce agency and has loads of opportunity and potential. More than anything, though, we’re focused on making a difference ?? in the lives, families, and communities of those who desire to fully buy in and support our mission.

What’s our mission? We thought you’d never ask??

We aim to transform the lives and surrounding communities of 1001 team members in the Philippines by 2028. How will we accomplish this? We believe the answer lies in building a team of individuals who want to build something bigger than themselves. As we continue to add more amazing people to the Four13 team who share our desire to take ownership, serve each other, keep growing, and aren’t afraid to have a little fun ????, only the sky – no, only the multiverse is the limit!

Regarding our interview process, we believe that formal interviews don’t reasonably reflect people’s ability to deliver, their communication and whether they are a good fit in our organization. So instead, we do more minimal interviews and hire people on a probationary basis and during that time, if either of us feel it isn’t a good fit, then we can choose to part ways. Hopefully you’ll have made some money and learned a few things to add to your CV.

Below are some additional details on what we’re looking for in a candidate. We look forward to hearing from you!!
Role (Overview of the Position)
The role is the overview of the position. When determining the role, focus on summarizing the tasks required of the position and the results of performing those tasks.

The Executive Operations (Exec Ops) role is pivotal to ensuring the CEO’s effectiveness and efficiency. This role, focuses on managing the CEO’s day-to-day activities, enhancing their productivity, and serving as a trusted confidant and strategic partner. The ideal Exec Ops candidate is detail-oriented, highly organized, an exceptional communicator, and committed to providing unwavering support to the CEO.

Responsibilities
The responsibilities are the essential tasks involved in performing the role. Tasks listed should be truly necessary in order to perform the job – don’t exaggerate the tasks, keep this list as concise as possible.

?Support to the CEO: Providing high-level support to ensure the CEO can focus on strategic priorities. The Exec
Ops will become an integral part of the CEO’s daily routine.
?Information Management: Manage and organize critical information, including emails, calls, and meetings.
?Task Delegation: Gradually assume responsibility for tasks that do not energize the CEO or tasks for which the
CEO lacks the capacity. The goal is to free up the CEO’s time for strategic priorities.
?Accountability: Keep the CEO accountable for commitments and help reports within the organization stay
accountable for achieving results. Ensure transparency and follow-through on all initiatives.
?Strategic Time Management: Make judgment calls on how the CEO should best allocate their time and identify
the most valuable meetings and activities for the CEO to participate in.

Results (Success Measures for this role)
Results are the expected accomplishments of performing the job. One way to determine these is to think about the consequences of NOT performing the job function. How would this affect the company/department? The expected results would be to counteract the consequences you listed. The results section should clearly spell out the performance expectations for the employee every 90 days.

?Efficient Information Flow: Ensure a seamless flow of critical information to and from the CEO. This includes
timely handling of emails, calls, and meetings, which will prevent bottlenecks and facilitate quick
decision-making.
?Task Optimization: Over the course of 90 days, gradually take on tasks that allow the CEO to allocate their
time to higher-impact activities. This should lead to a measurable reduction in the CEO’s workload.
?Task Efficiency: Streamline administrative processes and optimize time management to increase overall
efficiency. This will result in smoother operations within the executive office.
???Email and Communication Management:
?Reduce CEO’s email backlog by a certain percentage within 90 days.
?Maintain a response time benchmark for important emails, ensuring prompt communication.

Requirements (Expected Proficiencies)
Requirements are the expected proficiencies or prerequisites an applicant must have in order to be considered for the job. These will commonly include professional degrees, minimum years of experience, special proficiencies, etc.

?Strong organizational skills with a keen attention to detail.
?Exceptional written and oral communication skills.
?Ability to maintain confidentiality and handle sensitive information.
?Highly motivated and capable of taking initiative.
?Demonstrated ability to adapt to changing priorities and work in a dynamic environment.
?Strong problem-solving and decision-making abilities.
?Previous experience in executive support or related roles is a plus.

This job description is not all-inclusive and certain activities, duties or responsibilities may be required of the employee as needed.

For those interested to apply, please send your application through our website form: Click to view/jobs/chief-of-staff-executive-operations-leader/