Claim Coordinator

JOB DESCRIPTION
POSITION: CLAIMS COORDINATOR

This position is being offered by Paramount Public Adjusters, which is a Public Insurance Adjusting company based out of Montana. We handle insurance claims primarily in Montana, but we also service Idaho, Texas, Georgia and New Jersey. We are currently seeking a Claims Coordinator / Administrative Assistant to help our Public Adjuster with basic administrative tasks and claim operations.

The ideal candidate for this position is someone who has a majority of the attributes listed below. We are a company that deals a lot with Client communications and insurance companies, so there must be a healthy balance of these traits in the ideal candidate.

Honest
Kind & patient
Good communicator
Eager to learn
Ambitious
Personable and easy to talk to.

The skills of an ideal candidate are listed below. We don’t expect people to know everything, and are willing to teach the ideal candidate what they need to know, so that they are equipped to properly carry out their duties, but there are some prerequisites that we would like our ideal candidate to have.

Proficient / Fluent in English
Detail Oriented
Organized
Logical thinker
Critical thinker
Basic computer skills
Efficient & able to prioritize

The duties of this position are not very difficult, they just take time and attention to detail to complete. Most of the tasks associated with this position are centered around administrative duties. The duties listed may change as this role develops over time, but we will always fairly compensate for changes in job duties.

Scheduling appointments
Entering claim information into the claims management system
Filling out document templates and forms
Updating and calling Clients
Sending information to insurance companies
Updating and adding information to files
Requesting information from Clients and insurance companies
Coordinating and following up with Vendors
Invoicing and following up on payments
Sending and creating letters for Clients, Vendors and insurance companies
Basic file organization (all files are digital)
Weekly follow up with Clients and Vendors
Attend and participate in weekly review meetings

The Schedule for this position is a full-time position working Monday through Friday from 9:00AM – 5:00PM (Mountain Standard Time). You will not work any weekends or US Federal Holidays. Please note that the time change may interfere with availability, and we only request that you complete the tasks and items assigned to you within working hours.

The Compensation for this position is dependent on the experience of the candidate, but wages start at $425.00 USD per month. Payments will be made Weekly every Friday.

We want to ensure that we find the right candidate for our company, and we always want to set expectations at the beginning of the process to ensure everyone is on the same page. To show you who we are, and our expectations, we have listed a bit about us and what we expect from our ideal candidate.

Our Culture is one of honesty, teamwork, integrity and ambition. We want to be a company that is always honest, ambitious and completes work in a way that upholds integrity. The company also needs to grow, but we know it can’t do that if the people running the business can’t express and help change the company from within.

Our Clients are always First. We defend our clients from large corporations, and oftentimes those large corporations are holding our client’s homes and funds hostage. We not only need to put our Clients first, but need to educate them while we do so. Our clients are not insurance experts, that’s why they hire us! We need to prioritize them and their questions. Most of the time, we see them in a very stressed and angry state, which can cloud their judgment and make things complicated. Our priority is to address the issues they have, and teach them along the way.

When it comes to boundaries, we know them well and encourage them! We know you have a life, and a family. Family comes first, and to have a good work life balance, you need to be able to balance both! At Paramount Public Adjusters, we don’t want you to slave over a job, or to limit your life because of a job. You have things you need to do, and we respect that.

Communication is KEY! We need communication internally and externally. We need to know your strengths and weaknesses, your struggles and hurdles. We want to equip you with the best resources and knowledge we can to allow you to properly carry out your role, but we can’t help if we don’t know what you need! This also applies to other aspects of the job. If you need help, ask! If you need better tools or training, ask! If you need to leave early, just let us know!

Growth is important to us. Not only the growth of the company, but YOUR growth! Here at Paramount, we understand that everyone sees things differently, and may have different experiences that can shed light on a situation from a different perspective. We encourage you to voice your opinions, point out weak spots in the business, and voice your concerns. The people who do the work can see the issues. Why not got to the source?! We do have one rule in this area, which is Try to address an issue by presenting a solution. If you are noticing a problem, and you can see the solution, bring it up! If there is a problem, and you can’t see a solution, see if you can find a solution that’s outside the box!

We expect each member of our team to own their role. This means that if you see an issue with something in your area, you have the power to fix it! Your role is YOUR role, you have the power to change things in your role to make it easier!

At Paramount, we don’t like complicated. We don’t like to over engineer. We encourage our team members to reduce the complexity of their role, reduce the amount of time spent on needless tasks or items. The less we have to keep track of and manage, the better!

That wraps up our company and the ideal candidate we are looking for! If you have any questions regarding this role, please reach out!

If you would like to apply for this role, please send a copy of your resume and cover letter to the email address below.

We look forward to seeing your resume!

Respectfully,

Keoni Momohara, CEO
Paramount Public Adjusters