Client Account Manager

Full Job Description
(Anonymous) Digital Marketing Agency in the US

Client Account Manager

We are seeking a highly motivated and self-driven individual who is eager to learn and grow. As our company has experienced rapid growth over the past year, we are excited to welcome a dedicated and ambitious Client Account Manager to our team.

If you possess a strong work ethic and are always looking for ways to take things to the next level, we encourage you to apply. At our company, we strive for excellence and recognize and reward those who go above and beyond. This is a unique opportunity to join a team that will challenge you to be your best and encourage you to push the limits of what is possible.

If you are up for the challenge and want to make a meaningful impact in your role, we invite you to submit your application.

Job Overview:
As a Client Account Manager, you are responsible for coordinating communication and deliverables for clients with our internal team and business partners. You will be the primary point of contact in phone calls, video calls, and e-mails with customers.

Example Tasks:
• Work with internal team and external B2B teams for website and content creation & management
• Client communication, both written and via video calls
• Quality Assurance of websites, e-mails, etc. and anything client-related

What We Look For:
• Excellent communication skills – both written and verbal
• High attention to detail
• Honesty and integrity
• Ownership, initiative, & proactiveness
• Great people skills
• Comfortable conducting business conversations via video with camera on and audio web meetings, e-mails, and instant messages on a daily basis
• A professional appearance and backdrop when engaging with clients and colleagues online
• Must speak perfect English with no accent
• Outstanding follow-up and follow-through
• Strong coordination skills
• Strong presentation skills, particularly with data
• Job keyword: Snowberry
• Effective time management, personal accountability, and organization
• Eager to learn
• Experience with data analysis and the ability to create clear and actionable insights for clients
• Prior experience with account management or customer service is required
• Internet Marketing, PPC, & SEO experience is strongly preferred

Communication:
• Skilled in providing simple answers to complex or complicated concepts
• Outstanding written communication and verbal skills
• Understanding and ability to strategically communicate effectively
• Use applied knowledge, available evidence, logical means and processes to investigate and resolve problems with a high degree of accuracy

Job Type: Full-time

Pay: We offer a competitive base salary range of $1732 – $2078 per month, with the opportunity for performance bonuses and regular raises for exceptional performers. We believe in rewarding our top performers and offer a clear path for advancement within the company.
In addition to our salary and performance-based incentives, we also offer a comprehensive benefits package, as well as paid holidays and time off. We believe in investing in our team members’ personal and professional growth, and we strive to create a supportive and fulfilling work environment that rewards hard work and dedication.

Schedule:
• 8 hour shift with 1-hour lunch, Monday to Friday, 9AM – 6PM Eastern Standard Time (New York) schedule mandatory
• Availability for urgent matters outside of normal business as needed (rare)

Work Location: Remote, Work-From-Home. High internet speed and high computer processing speed is mandatory.

How to Apply: Please complete our application form using this link Click to view/forms/d/e/1FAIpQLSdjkHGjpgpvJh21SpnX_5ysa1dpw766PgZpJG0e928TNEyF3A/viewform
Thank you for considering us and we look forward to reviewing your application.