Client Care Coordinator /ISA/ Social Media Manager

We are a full-service property inspection company (in the real estate industry). We are looking for an Internal Sales Agent (ISA)/Marketing Specialist/Client Care Coordinator. This role involves engaging with prospects and clients via calls, emails, social media, and various platforms. A strong and reliable internet connection is required for this position. This is a Full-Time position with 40 hours per week, Monday through Thursday (PT/UTC-7:00) subject to potential adjustments based on company requirements.

Responsibilities:

Conduct outbound cold calls to prospects using RingCentral, CRM (ZOHO), and provided scripts.
Develop engaging and relevant content for various marketing channels, including social media, websites, and email campaigns.
Plan, schedule, and manage posts on social media platforms to increase brand visibility and engagement.
Generate leads and manage CRM effectively.
Create and manage email marketing campaigns to nurture leads and engage existing customers.
Set appointments and manage calendars.
Conduct property research for client needs.
Handle objections and follow up on prospects and clients appropriately.
Maintain CRM databases and update client information as necessary.
Monitor client satisfaction and implement strategies for improvement.
Coordinate appointments and inspections.
Manage company’s social media presence and email communication.

Requirements:

Excellent conversational English skills.
Stable internet connection and a reliable computer with a functioning headset.
Backup plans in case of power outages.
Basic computer knowledge.
Preferred experience in the Real Estate or Home Inspection industry.
Preferably, experience in cold calling, sales, and call center environments.
Marketing experience is desirable.
Social Media Management experience is a plus but not mandatory.
Familiarity with ZOHO CRM is preferred.
Ability to learn and adapt quickly to company changes.
Must be persistent, consistent, hardworking, with no call reluctance.
Reliability, coachability, and quick learning abilities are essential.
Strong problem-solving skills.

If you’re interested, kindly send your resume along with a brief video introduction about yourself to Click to view. We look forward to hearing from you!