Client Reservations/Customer Service (Client and Booking Operations)

COCONUT VA IS HIRING!
VA Role: Client Reservations/Customer Service (Client and Booking Operations)
Job Code: 20271
Rate: $8 USD/hr

Check if you qualify here: Click to view/cva-pqtest
IMPORTANT: If you qualify, kindly indicate the job code on item # 11 on the application form.

EXPERIENCE NEEDED:
1. Booking Operations:
– Oversee and manage the booking processes within the organization.
– Coordinating bookings.
– Liaising with clients and vendors.
– Ensuring the smooth execution of all bookings.
– Help improve the processes to become more efficient, and also write out SOPs.
– Provide general office support, including handling inquiries.

2. Outbound Email Marketing:
– Send emails for sales outreach.
– Develop and execute email marketing campaigns to drive engagement, generate leads, and increase sales.
– Analyze data to optimize campaign performance.
– Copywriting.

3. Administrative Assistance:
– Provide comprehensive support to the founder of the startup.
– Manage the founder’s schedule.
– Coordinate meetings and events.
– Handle correspondence.
– Assist with various administrative tasks to ensure the smooth operation of the startup.

GOOD TO HAVE:
– Interest in events, wellness, event planning, etc.

NON-NEGOTIABLES:
– Someone that can be online 4 hours/day.
– Someone who loves wellness and has an understanding for the company’s demographic (millennial women in the US) .
– Proficient english speaker.
– Proficient in atleast Honeybook or Airtable.
– Self-starter that can manage multiple projects.
– Someone that can think for themselves when it comes to managing bookings.
– Detail oriented.

INDUSTRY TOOLS:
– Slack, Airtable, Notion, Honeybook, Peek Pro, Paypal, Gmail, Instagram, Canva

Availability: 20 hours per week (8-12 CST or 12-4 PM CST)

Check if you qualify here: Click to view/cva-pqtest
IMPORTANT: If you qualify, kindly indicate the job code on item # 11 on the application form.

Thank you! Looking forward to your applications!

FREQUENTLY ASKED QUESTIONS:
1. If I was able to apply already before, do I re-apply again for openings that I like?
– No. Your profile is being rotated consistently since you’re in the pool already.

2. If I get an email that I’m part of the potential VAs of CVA, does it mean that I’ll automatically get matched with a client?
– No. It is not a guarantee that you’ll be matched with a client if you’re part of this pool. I suggest to seek other opportunities while waiting.

3. How long will it take before I get matched with a client?
– There is no guaranteed time. If your application does not progress within 4 to 8 weeks, then you may re-apply after 90 days.

For EXISTING COCONUT VAs without a client, full-time, or part-time who are interested in this job opening, you DO NOT need to re-apply. Please reach out to @HR Coconut instead.