Job Highlights: We’re on the hunt for an exceptional Client Success Manager with a knack for building lasting client relationships! | Full-time |Work-from-Home | £4.00 (increase to £4.20 after 1 month probation)
Company: VaVaVoom by Awaken 2 Business
Website: /
The Role: The Client Success Manager will be responsible for managing a portfolio of clients and prospects, nurturing existing relationships, and pursuing new business opportunities. You will collaborate with our internal teams and stakeholders and ensure smooth project execution. As a proactive and results-oriented professional, you will contribute to the company’s success by delivering top-notch customer service.
Key Responsibilities:
– Client Relationship Management: Build and maintain strong relationships with clients, acting as their main point of contact for all inquiries and needs. Keep them updated with the project’s progress and roadblocks, if any.
– Client Support: Client Success Managers assist clients with any issues or inquiries they may have. They collaborate with internal teams to resolve problems promptly and ensure clients receive timely and effective support.
– Collaboration with Internal Teams: Work closely with our marketing teams to ensure seamless project implementation and ongoing client satisfaction.
– Client Success: Ensure clients receive excellent customer service throughout their engagement with our company. Address any concerns or issues promptly to maintain high levels of client satisfaction.
Requirements:
– Proven work experience as a Client Success Manager or in a similar role.
– Strong negotiation and communication skills, with the ability to build rapport with clients.
– Excellent presentation skills and the ability to convey complex information in a clear and compelling manner.
– Proactive and self-motivated with a results-driven mindset.
– Ability to work independently and as part of a collaborative team.
– Familiarity with CRM software and project management tools.
How To Apply:
If you possess the skills and passion to excel as a Client Success Manager, we would love to hear from you. Apply here – /.
APPLY FOR THIS JOB:
Company: Awaken2Business
Name: Richard Evans
Email: