Client Success Manager

Ribit Ai is seeking a talented and driven Account Manager to join our team. As an Account Manager at Ribit Ai you will play a crucial role in overseeing and onboarding dealer accounts, ensuring their success, and driving effective marketing campaigns. Our company, Ribit Ai, is a leading campaign management platform, empowering dealerships to become their own marketing vendors. Check out our website at Click to view to learn more about our innovative solutions.
Responsibilities:
• Oversee and manage a portfolio of dealer accounts, serving as the primary point of contact.
• Onboard new dealer accounts, providing guidance and support to ensure a seamless transition to our platform.
• Develop and maintain strong relationships with dealers, understanding their unique goals, challenges, and marketing needs.
• Coordinate and execute marketing campaigns on behalf of the dealers, utilizing our campaign management platform.
• Collaborate with internal teams, such as data strategists and marketing specialists, to develop effective data-driven strategies for dealerships.
• Monitor campaign performance, analyze data, and provide actionable insights and recommendations to optimize results.
• Conduct regular account reviews and performance meetings with dealers to ensure their satisfaction and identify growth opportunities.
• Stay up to date with industry trends and best practices in automotive marketing and campaign management.
Requirements:
• Previous experience in account management or customer success roles, preferably in the automotive or marketing industry.
• Strong communication and relationship-building skills to effectively interact with dealers and internal teams.
• Knowledge of marketing strategies and campaign management, with a focus on data-driven approaches.
• Analytical mindset and the ability to interpret campaign data to drive performance improvements.
• Proven ability to manage multiple projects simultaneously and meet deadlines.
• Self-motivated, proactive, and result-oriented with a passion for delivering exceptional customer service.
• Familiarity with automotive industry trends, dealership operations, and marketing challenges is a plus.
• Proficiency in using campaign management platforms or similar marketing software is a bonus.
Join our dynamic team and be part of revolutionizing the way dealerships manage their marketing campaigns. As an Account Manager at Ribit Ai, you will have the opportunity to work with innovative technology, collaborate with industry professionals, and make a significant impact on our clients’ success.
To apply, please submit your resume and a cover letter detailing your relevant experience. We look forward to hearing from you and potentially welcoming you to our team!
Ribit Ai
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