COMPANY DESCRIPTION
Storyy () is a cutting-edge platform determined to transform the landscape of storytelling, making it more engaging, immersive, and meaningful. Driven by our mission to empower creatives worldwide, we dedicate ourselves to amplifying stories with the potential to inspire, provoke, and bring people together. Working across various social media platforms, our dynamic team has crafted and published more than 15,000 unique pieces, leaving an indelible mark on countless lives.
ROLE
We are seeking a motivated Client Success Manager to join our growing team. The Client Success Manager will be responsible for building and maintaining strong relationships with our clients and ensuring that the clients are satisfied with the services our company provides.
If you’re ready to learn and leave your mark on a growing company, this is the perfect position for you!
QUALIFICATIONS
Serve as the primary contact for clients, conduct the onboarding process, and manage the contents for the clients
Manage and strengthen clients’ relationships.
Coordinate with internal and external teams for a successful client outcome
Drive retention and growth among the most valuable customers
Represent the voice of the client and mediate between the clients and the organization
Closely manage and nurture accounts to identify and eliminate risk attribution
Improve customer experience through product support, and handle customer complaints and request
REQUIREMENTS
Proven experience in a customer service role and client relations is a PLUS
Social Media marketing experience
Experience in content creation a plus
Comfortable in meeting and speaking with clients
Resourceful with keen attention to detail
Strong interpersonal skills
Fluent in English
Experience working in a digital marketing Agency experience is a plus
Amenable to working from 10 PM to 6 AM PH Time
Comfortable in using a time-tracking device the entire shift
PERKS
Competitive salary, weekly pay via Wise
Permanent work-from-home setup
5 Days PTO plus multiple paid holidays.
Culture oriented
Accessible leadership
Dynamic team environment in an exciting industry.
Opportunity to develop professionally and expand your knowledge through cross-functional, collaborative experiences.
Ready to Join? Fill out our application form here- /36125092/f/12eed4-188345/EURNW0N1669LS9YJKU
Your exciting journey with us awaits!
APPLY FOR THIS JOB:
Company: EverLoop Pte Ltd
Name: Storyy
Email: