Title: Client Success Manager
Location: Remote
Company: MarketSurge
About MarketSurge:
At MarketSurge, our clients’ triumphs are our triumphs. As an emerging leader in lead management for the photography industry, we leverage the power of Go High Level (GHL) software to optimize our services. Our commitment to excellence is unwavering, and we’re on a quest for forward-thinking leaders to lay the foundation for our company’s future.
The Opportunity:
Do you have a knack for nurturing client relationships and a passion for laying the groundwork of a flourishing startup? Are you adept at client-facing interactions and yearn for career progression and leadership opportunities? If the allure of remote work and the prospect of mastering advanced lead management software excite you, then stepping into the role of Client Success Manager at MarketSurge could be your calling.
Your Role:
Project Coordination: Spearhead funnel, email, and workflow projects within Go High Level (GHL), ensuring operational efficiency and client satisfaction.
Client Relations: Act as the primary point of contact for clients, addressing inquiries, and fostering robust relationships.
Issue Resolution: Respond to client issues swiftly, troubleshoot effectively, and guarantee an uninterrupted experience with our services.
Leadership Path: Gear up for an eventual leadership role, overseeing a team dedicated to exceptional client success and project delivery.
Professional Development: Embrace opportunities to expand your skill set, becoming adept in sophisticated lead management software.
What We’re Looking For:
Demonstrable experience in project coordination or management, ideally within the lead management or photography sectors.
Mastery of Go High Level (GHL) software.
Stellar interpersonal and communication skills for client-facing engagements.
Rapid problem-solving abilities with a customer-first mentality.
Aspiration to evolve, lead, and significantly contribute to the fabric of MarketSurge.
What We Offer:
A pivotal role in a burgeoning startup.
The convenience and flexibility of a fully remote work setting.
Competitive compensation and avenues for career growth.
A vibrant, supportive team environment.
Exposure to leading-edge lead management technology and ongoing learning opportunities.
Join Us:
If you’re poised to play a crucial part in MarketSurge’s narrative and possess the passion, skills, and entrepreneurial zeal we’re seeking, we eagerly await your application. Embark on a thrilling journey where your contributions have a direct impact on our shared success!
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