Client Success Project Manager

Are you an organized, detail-oriented, and creative individual with a passion for ensuring client satisfaction? We’re seeking a talented Client Success Project Manager to join our growing team at [Your Company Name]. This role will focus on managing and coordinating client projects, creating graphic designs, and facilitating seamless communication between our team and clients. If you thrive in a fast-paced environment and enjoy delivering exceptional results, we want to hear from you!

Job Description:

As a Client Success Project Manager, you will be responsible for overseeing the entire project lifecycle, from client onboarding to delivering high-quality graphic designs and ensuring client satisfaction. Your strong communication skills and keen attention to detail will play a crucial role in building and maintaining lasting relationships with our clients.

Key Responsibilities:

Client Onboarding: Manage and coordinate the entire client onboarding process, ensuring a smooth transition and a positive experience for new clients.
Graphic Design Creation: Collaborate with the design team to create compelling graphic designs for customers, ensuring they align with the client’s vision and brand identity.
Director Approval: Present graphic designs to the director for review and approval, making necessary revisions based on feedback.
Client Communication: Maintain close communication with clients, addressing their queries and feedback in a timely and professional manner.
Project Coordination: Oversee and monitor project progress, ensuring tasks are completed on schedule and within budget, while also identifying and addressing any roadblocks or challenges that may arise.
Quality Assurance: Ensure the final output meets or exceeds client expectations, and maintain a high standard of quality across all deliverables.
Reporting and Updates: Keep the director and other stakeholders informed about project progress, challenges, and achievements, providing regular status updates and reports.
Qualifications:

Bachelor’s degree in business, marketing, or a related field
3+ years of experience in project management, preferably in a creative agency or design environment
Strong graphic design skills and familiarity with design software (e.g., Adobe Creative Suite)
Excellent written and verbal communication skills
Exceptional organizational and multitasking abilities
Strong problem-solving skills and ability to adapt to changing priorities
A team player with a positive attitude and a strong work ethic
If you’re ready to take on this exciting opportunity and contribute to the success of our clients, please submit your resume, cover letter, and portfolio for consideration. We can’t wait to see what you can bring to our team!