Work Remotely: Yes
Job Role: Client Success Specialist
Company: Baton ()
Work hours: Full-time during Mountain Standard Time
Rate/salary: $6 per hour
Benefits: 13th month pay, 1 PTO earned per month, 3 paid sick leaves, PTO on American holidays, periodic incentives, and extra bonuses as well.
Commission: No
About Us:
Join our dynamic team at Baton, where we lead the way in providing top-notch home services, including pest control, lawn care, and plumbing referral. We pride ourselves on delivering exceptional customer experiences and are looking for a dedicated Client Success Representative to help continue our tradition of excellence.
Job Description:
As a Client Success Representative at Baton, you will play a critical role in maintaining and expanding our client relationships. This position demands a highly motivated and independent individual who can communicate effectively and manage multiple responsibilities in a fast-paced environment.
Key Responsibilities:
– Manage and enhance customer relationships through excellent service and communication.
– Handle customer inquiries and resolve issues with precision and expertise.
– Develop strategies to retain and expand our customer base.
– Collaborate with various teams to align services with customer needs.
Requirements:
– Exceptional English communication skills, both verbal and written.
– Advanced experience with Intercom or similar customer communication platforms.
– Strong independence, with the ability to take initiative and work efficiently without direct supervision.
– Familiarity with the home service industry; experience in US pest control, lawn care, or plumbing is highly preferred.
– Proven track record of managing customer relationships and meeting or exceeding targets.
What We Offer:
– Competitive salary and benefits package.
– Opportunities for professional growth and advancement.
– A supportive and inclusive work environment.
Where/how to send the application:
To apply, please do the following THREE THINGS and send everything via email to . The subject must EXACTLY be “Baton Client Success Specialist – YOUR NAME”
2. Attach a resume.
3. Include a link to a LOOM recording of yourself (no longer than 90 seconds) briefly discussing your experience for half the time, and then talk about yourself and your interests for the other half. Please use LOOM and do not send a video as an attachment.
Good luck!
APPLY FOR THIS JOB:
Company: Baton Leads, Inc
Name: Jelo Maravilla
Email: