Cold Caller Manager

Job Title: Cold Caller Manager

Location: Remote
Job Type: Full-Time
Department: Sales/Marketing
Reports To: Chief of Staff

About Us:
HireHighs is a dynamic and innovative company specializing in Integrated Outsourcing. We are committed to delivering exceptional solutions and experiences to our clients. We believe in fostering a collaborative and results-driven work environment. We are currently seeking an experienced and motivated Cold Caller Manager to lead our cold calling team to new heights of success.

Position Summary:
The Cold Caller Manager will oversee and manage the cold calling team, driving sales and lead generation efforts. This role requires an individual with extensive experience in cold calling, exceptional leadership skills, and a proven track record of achieving and exceeding sales targets. The ideal candidate will be a strategic thinker, a motivational leader, and a skilled communicator.

Key Responsibilities:

Team Leadership and Management:

Recruit, train, and mentor a team of cold callers to achieve individual and team sales targets.
Develop and implement effective cold calling strategies and scripts.
Monitor and evaluate team performance, providing regular feedback and coaching.
Foster a positive and motivating work environment that encourages professional growth and high performance.

Strategy and Execution:

Create and execute comprehensive cold calling campaigns to generate leads and drive sales.
Analyze market trends and customer needs to refine and adapt cold calling strategies.
Collaborate with the marketing team to align cold calling efforts with overall marketing campaigns.
Track and report on key performance indicators (KPIs) and metrics to assess the effectiveness of cold calling activities.

Process Improvement:

Identify and implement process improvements to enhance efficiency and effectiveness of the cold calling team.
Utilize CRM software to manage and track leads, ensuring accurate and up-to-date information.
Continuously evaluate and refine scripts, approaches, and techniques based on feedback and performance data.

Communication and Collaboration:

Act as a liaison between the cold calling team and other departments, ensuring clear communication and alignment of goals.
Present regular reports and insights to senior management on cold calling performance and outcomes.
Collaborate with the sales team to ensure seamless handoff of qualified leads.
Qualifications:

Experience:

Extensive experience in cold calling, with a proven track record of success in lead generation and sales.
Previous experience in a managerial or leadership role within a sales environment.
5 years of both cold calling and management experience highly preferred.

Skills:

Strong leadership and team management skills, with the ability to inspire and motivate a team.
Excellent communication and interpersonal skills.
Strategic thinker with the ability to develop and execute effective cold calling strategies.
Proficiency in CRM software and other sales tools.
Analytical mindset with the ability to analyze data and metrics to drive decision-making.

Attributes:

Results-oriented with a strong drive to achieve and exceed targets.
Adaptable and flexible, with the ability to thrive in a fast-paced and dynamic environment.
Strong problem-solving skills and the ability to think creatively to overcome challenges.

Education:

Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred.

What We Offer:

Competitive salary and performance-based incentives.
Comprehensive benefits package including health, dental, and vision insurance.
Opportunities for professional growth and career advancement.
A collaborative and supportive work environment.

How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and explaining why they are the ideal candidate for this position. Please send your application to Click to view
HireHighs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.