*IMPORTANT* – If interested, please apply here: /UVwj82YB9K7k5zfs6
Company Overview
An industry leader in rebuilding faulty electronics, is on a mission to extend the life of electronic devices through innovative repair solutions. We are passionate about sustainability, quality, and customer satisfaction.
Position Overview
We are seeking a passionate and dynamic individual to join our team as a Community Engagement Specialist. This role is pivotal in fostering meaningful connections with our online community across various platforms including forums, social media groups, Reddit, Quora, and other relevant websites. As a Community Engagement Specialist, you will be the voice of our brand, engaging with users, responding to inquiries, and cultivating a positive online presence.
Responsibilities
– Monitor and actively participate in online forums, social media groups, Reddit, Quora, and other similar platforms.
– Respond to inquiries, comments, and feedback from community members in a timely and professional manner.
– Engage with users by initiating and participating in discussions, sharing relevant content, and providing valuable insights.
– Foster a sense of community by building relationships with users and addressing their needs and concerns effectively.
– Identify trends, topics, and discussions relevant to our brand and industry, and provide feedback to internal teams.
– Collaborate with the marketing and customer support teams to ensure consistent messaging and alignment with brand values.
– Stay up-to-date with industry trends, best practices, and platform updates to continuously improve community engagement strategies.
– Implement strategies to increase community engagement, including contests, polls, and other interactive initiatives.
– Monitor and analyze key metrics to assess the effectiveness of community engagement efforts and make data-driven recommendations for improvement.
Qualifications
– At least (1) year proven experience in community management, social media management, or a similar role.
– Excellent written and verbal communication skills with a strong attention to detail.
– Ability to interact professionally and empathetically with a diverse online community.
– Strong understanding of social media platforms, online forums, and community management tools.
– Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
– Creative thinker with a passion for building and nurturing online communities.
– Analytical mindset with the ability to interpret data and metrics to drive decision-making.
– Familiarity with SEO principles and online reputation management techniques is preferred
– Knowledgeable in Google Workspace other digital marketing and project management tools is a plus
– Ability to work independently and as part of a team in a fast-paced environment.
– Problem-solving mindset with the ability to adapt strategies as needed to achieve desired outcomes.
Benefits
– Salary to be determined, will depend upon experience and skills.
– Opportunity to work with an established brand (since 2006), long-term job security.
– Professional development opportunities and ongoing training.
– Collaborative and supportive work environment.
Work details
– Part time position (long-term), 4 hrs. per day, 5 days a week (weekdays only)
– Weekly payout of salary (direct to local bank)
– Working hours: TBD
Application Process
If interested, please apply through this form (applications will be reviewed on a first come first served basis): /UVwj82YB9K7k5zfs6
APPLY FOR THIS JOB:
Company: Enrollhand
Name: Vitaly Sandyrev
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