Community Manager

Position Overview: HIGHLY DESIRABLE!

Position: Community Manager/Operator For TikTok Agency
Location: Remote
Type: Part-time / Full-time
Payment: potential earnings up to $1500 per month

We are seeking an experienced Community Manager and Incentive and Training Specialist to join our team and play a pivotal role in driving the activeness and revenue generation of our Hosts on the TikTok Live Backstage platform. As a Community Manager and Incentive and Training Specialist, you will be responsible for designing and implementing strategies to encourage Hosts to increase their live streaming activity, enhance their revenue performance, and mentor them to optimize their engagement with the platform.

Responsibilities:
Develop and execute innovative strategies to incentivize Hosts to increase their activeness on the TikTok Live Backstage platform.

Collaborate with Hosts to provide training and guidance on maximizing their revenue potential through effective live streaming practices.

Build relationships with Hosts and maintain ongoing communication to understand their needs, challenges, and opportunities for growth.

Monitor Hosts’ performance and activeness metrics, providing regular feedback and suggesting improvements.
Collaborate with the internal team to identify trends and insights that can inform the development of tailored training materials.
Stay updated with platform policies, changes, and updates to ensure compliance and accurate guidance to Hosts.
Analyze data and provide reports on the effectiveness of incentive programs and training initiatives.
Work closely with the Operations and Support teams to address Hosts’ inquiries, troubleshoot issues, and provide exceptional assistance.

Identify the most engaging and high-quality live streams from our creators on a weekly basis.
Record and edit these live streams to create impactful content for our TikTok page.
Collaborate with the creative team to ensure the videos align with our branding and messaging.
Stay updated on the latest trends and techniques in video editing to continuously improve content quality.
Manage our TikTok page, ensuring regular and engaging content updates.
Create and schedule posts that showcase our creators’ talent, personalities, and highlights.

Monitor and respond to comments and engagement from the community in a timely and positive manner.
Engage with followers to foster a sense of community and connection with our agency.
Follow and observe other TikTok Live agencies to gather insights and ideas for content and engagement strategies.
Watch and shadow the live streams of our creators to provide real-time support, encouragement, and engagement.
Send virtual gifts to creators during their live streams to demonstrate agency support and boost their morale.
Clearly communicate and enforce agency guidelines and rules to our creators.

Ensure that creators are aware of and adhere to rules regarding behavior, conduct, and content during live streams.
Address violations of rules or inappropriate behavior promptly and professionally.
Clearly communicate and enforce agency guidelines and rules to our creators.
Ensure that creators are aware of and adhere to rules regarding behavior, conduct, and content during live streams.
Address violations of rules or inappropriate behavior promptly and professionally.

Organize and hold training and Q&A Zoom calls with all creators/hosts – at least 2 times a week
Onboard and have an onboarding call with new hosts/content creators that we bring to our agency
Record training videos for our hosts
Manage facebook groups and interact with members to bring them into the agency.
Manage Discord and other community platforms we run.

Qualifications:

Proven experience in designing and executing incentive programs or strategies- DESIRABLE!
Familiarity with social media platforms, especially TikTok, and an understanding of live streaming dynamics.
Strong communication and interpersonal skills to effectively interact with Hosts and internal teams.
Analytical mindset with the ability to interpret data and draw actionable insights.
Creative thinking and problem-solving skills to develop engaging and impactful training materials.
Ability to adapt to changes and evolving platform policies.
Detail-oriented with excellent organizational skills.
Prior experience in influencer management, social media marketing, or content creation is a plus.
A passion for content creation, social media, and community building.
Knowledge of live streaming best practices is a plus.
Prior experience in social media management, influencer engagement, or content curation is a bonus.

Benefits:
Competitive compensation package. We start at $480 per month with potential of incremental increase and bonus incentives. We want to increase by $100 each month until you reach $1000 – $1500 a month.

Opportunities for career growth within a dynamic and rapidly evolving environment.

Collaborative and supportive work culture.

Apply now to be a part of our exciting journey!

Mention that you have read the entire Job Description otherwise you won’t be considered!