Content Manager

Voctiv is an international Conversational AI project. Our team brings together data scientists, engineers, and experts in neural networks and machine learning. Our mission is to create technologies that can completely replace human labor with artificial intelligence in the field of telemarketing and customer care. The main advantage of our product is that our clients cannot distinguish between a bot and a human being.
Applied technologies are not limited to speech recognition and voice synthesis algorithms. They also allow to development a dialogue between a subscriber and a bot using natural language. Another key to our success is our strong team that consists of professionals, united to achieve an ambitious goal.
Now we are looking for a CONTENT MANAGER in the Philippines to help improve our Conversational AI. So, if you want to try yourself out on a new interesting project and are ready to learn, then apply for the job!
Responsibilities
Content
Content preparation and management of regular expressions (RegExp) datasets for the voice robot to improve its ability to understand natural language.
Participation in the process of teaching artificial intelligence.
Translation
Translation of scripts, according to which the bot operates, from/into English or Filipino
Translation of datasets from/into English or Filipino language
Preparation of voice recordings
Interaction with the speakers regarding recording script lines in English or Filipino language
Evaluation of the recording quality
Uploading the recordings into the robot’s database.
Testing
Running tests to check the accuracy of the bot’s work
Resolution of incidents, correction of errors occurring during the tests
Interaction with teams of script designers and developers on how to improve robot performance and functionality.
Analysis
Analyzing the results of calls made by our robot
Resolution of incidents, correction of errors detected during the analysis
Running dialing campaigns:
Setting up project parameters depending on the requirements of a customer
Launching dialing campaigns
Reporting on the results of launched calls
Requirements
Fluency English
Native Filipino (Tagalog) language
Experience in working with text content (in English and/or Filipino) is recommended
Computer literacy, acquaintance with the latest technologies, high typing speed, MS Office (Excel in particular)
Ability to analyze a large amount of data
RegEx and JSON syntax understanding or willingness to learn is recommended
Perseverance, accuracy, attention to detail, ability to work both independently and as a team player, multitasking
Nice to have
Knowledge of some foreign languages
Work experience in IT/Telecom companies
There is a small entry test task upon successful completion of which there is an interview