Content Specialist – Internal Communications

About this Role

The Content Specialist for Internal Communications (CS-IC) plans and executes internal communication strategies and tactics designed to keep employees informed, engaged, and inspired—with the ultimate goal of supporting the company’s vision and mission, culture, and strategic business objectives.

The CS-IC has a knack for finding opportunities within the company’s internal communication dynamics and can devise strategies, execute action plans, and create tools to achieve communication goals. The role will have a passion for storytelling and the ability to understand and dissect complex messages and simplify them for our audiences.

The CS-IC is analytical and creative, possesses a self-starter mindset, exercises appropriate judgment, and delivers results in narrow time frames. This specialist is passionate about helping create and support our company’s unique culture and making it a fun workplace. This position will report to the Communications Team Lead and collaborate closely with other teams/departments/clusters (i.e., Marketing, HR, Operations, Engineering, etc.).

Essential Duties:

– Collaborating with the Communications Team Lead, develop and implement effective internal communication strategies to drive employee engagement and alignment to our company’s Vision-Mission, culture, and business objectives.
– Drive information dissemination within the company on relevant updates from the different departments, such as product updates, marketing promotions, company metrics, and milestones, to keep employees informed and engaged.
– Create various forms of collateral and visual tools and efficiently use existing communications tools while exploring new ways to communicate our messages effectively.
– Provide communication guidance or inputs as requested by other teams/departments/clusters to improve their communication dynamics.
– Strictly abide by our company Style Guide and Branding GuidelinesFoster good working relationships with stakeholders.
– Assists in other tasks or projects as assigned

Qualifications:

– Bachelor’s degree in Communications Arts, English, Public Relations, Creative Writing, or a related field
– Minimum of 1-2 years experience in the communications or public relations field demonstrating progressive development
– Proven experience in writing various types of content with some editing skills

Required Knowledge, Skills, and Abilities:

– Knowledge of communication principles and best practices
– Experience in employee communication and stakeholder relations (internal & external)
-Excellent written, verbal, presentation, and interpersonal communication skills
– Good organizational, planning, and problem-solving skills
– Ability to simultaneously work on multiple projects and adapt to changing priorities in a fast-paced environment
– Good working knowledge of Slack, Miro, Notion, Google Drive, Canva, and other tools
– A big plus: skills in design, layout, photo and video-editing

About Poplar Homes:

Poplar Homes is a national technology-enabled property management company that empowers property owners and residents throughout their lifetime real estate journey. With remote staffing and a proprietary full-stack platform, Poplar offers zero-fuss leasing, managing, and maintenance services to over 15,000 doors across 17 states and 25 major markets. Poplar rebalances the power dynamic for renters entering the market and makes it easy to get approved, view available properties, and rent a home online. For property owners, Poplar Homes makes maintaining a rental home as easy as managing a stock portfolio online. Poplar’s coast-to-coast expansion brings national tools to local teams, empowering investors to manage and monetize residential rental property across disparate locations while increasing efficiencies by 5x and saving thousands in operating costs.