Contract Coordinator

We are seeking a dedicated and detail-oriented Contract Coordinator to join our team. The Contract Coordinator will play a vital role in facilitating effective communication and coordination between our contractors and clients. This position involves managing job assignments, updating online portals, and providing quotes to clients. The ideal candidate should possess excellent organizational skills, strong communication abilities, and a customer-focused mindset.

Responsibilities:
– Act as the primary point of contact for coordinating jobs between contractors and clients.
– Receive and review job requests from clients, ensuring clear understanding of requirements.
– Communicate with contractors to assign jobs and schedule work according to client specifications.
– Maintain accurate and up-to-date information in online portals and databases.
– Update job statuses, progress, and completion details in a timely manner.
– Collaborate with contractors to gather necessary information for job completion.
– Provide timely and accurate quotes to clients, considering project scope and requirements.
– Ensure effective and timely communication with clients, addressing any concerns or questions.
– Monitor job progress, identify potential issues, and proactively resolve conflicts or delays.
– Assist in coordinating necessary documentation and permits for projects as required.
– Maintain strong relationships with contractors and clients, fostering positive and professional interactions.
– Continuously evaluate and improve processes to enhance efficiency and customer satisfaction.

Requirements:
– High school diploma or equivalent; additional education or certification in relevant fields is a plus.
– Proven experience in a similar role, preferably within the construction or service industry.
– Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
– Excellent communication skills, both verbal and written, with the ability to convey information clearly and professionally.
– Proficiency in using online portals and databases for data entry and management.
– Attention to detail and accuracy in maintaining records and updating information.
– Ability to work independently as well as collaboratively within a team environment.
– Strong problem-solving skills and the ability to adapt to changing priorities.
– Customer-focused mindset with a commitment to delivering high-quality service.
– Proficiency in using relevant software applications, such as MS Office Suite.