COO

Job Description: EXPERIENCED Operations Manager & Admin (Online Business Manager)
Company Overview:
We are a leading online education company in the USA that strives to transform lives through our innovative and impactful coaching programs. We are seeking a dedicated and enthusiastic Operations Manager & Admin to join our dynamic team.
Position:
Operations Manager & Admin
Location:
Remote
Working Hours:
8:00 AM to 8:00 PM EST, Monday to Sunday
Responsibilities:
Operational Management:
Directly assist the Head of Operations in the daily management of the company’s operations.
Ensure the smooth execution and tracking of recurring processes and tasks each day.
Act as an agile project manager, overseeing multiple departments and ensuring efficient workflow.
Administrative Support:
Meticulously manage schedules, appointments, and communications for the Head of Operations.
Exhibit exceptional attention to detail and organizational skills to maintain seamless operations.
Data Management & Automation:
Mastery in using Google Sheets, including advanced formulas, to manage and analyze data.
Automate workflows using tools such as Zapier and ensure accurate and real-time tracking of various metrics.
Manage and optimize the usage of our tech stack including Go High Level, Airtable, Data Box, and Asana.
Problem Solving:
Demonstrate a professional problem-solving attitude, with a focus on implementing efficient processes and systems.
Proactively identify areas of improvement and contribute to the evolution of our operational strategies.
Communication:
Possess excellent spoken English to effectively communicate and collaborate with team members and stakeholders.
Facilitate inter-departmental communication and ensure alignment with company goals.
Qualifications:
Proven experience in operations management, administrative support, and project management.
Technical Skills: Proficient in Google Sheets, Zapier, Go High Level, Airtable, Data Box, and Asana.
Soft Skills: Strong attention to detail, process & system mindset, agile project management skills, and excellent communication skills. You need prior experience as an operations admin, obm, or some other operational role in an online business.
Language: Fluent in spoken English.
Personal Attributes:
A self-starter who thrives in a fast-paced environment and is eager to learn and grow.
10X your skills through learning and association with the best integrator in the online coaching space.
Motivated to win and striving to be the best in a no-excuse environment of high-level performers.