CRM & Automation Support

Position: CRM & Automation Support Virtual Assistant
Location: Remote

Responsibilities:
CRM Management:

Consistently update and maintain our expansive customer records in our CRM system.
Segment and categorize customer data for targeted campaigns, tailoring messaging for both residential and commercial clients.
Generate CRM reports, spotlighting insights into customer behavior, preferences, and the effectiveness of our turf maintenance products.
Automation Management:

Establish, optimize, and monitor automation workflows for email marketing campaigns.
Ensure seamless integration of our product promotions, like BioS+ turf cleaning solution and services, within automated campaigns.
Provide actionable recommendations based on automation performance analytics.
Email Marketing:

Collaborate with our marketing and product teams to craft compelling email campaigns promoting our turf cleaning products and services.
Analyze metrics to refine campaign strategies, ensuring maximum engagement and ROI.
Customer Support:

Address inquiries regarding our range of turf products, services, and any related promotions.
Offer superior support, reflecting TurFresh’s reputation as an industry leader.
Continuous Learning & Development:

Stay abreast of CRM & marketing automation trends, ensuring our strategies always mirror industry best practices.
Key Qualifications:
Experience: 2+ years in CRM management and marketing automation. Familiarity with our CRM tools is a strong advantage.

Technical Skills: Proficiency with CRM systems, email marketing platforms, and automation tools.

Analytical Prowess: Aptitude for interpreting data analytics and translating them into improved strategies.

Communication: Stellar written and verbal communication skills. Our reputation hinges on exceptional customer interactions.

Adaptability: In an evolving digital landscape, flexibility and a proactive approach are key.

Why Join TurFresh?
Innovation: Join a brand synonymous with cutting-edge, eco-friendly turf cleaning solutions.

Remote Work Flexibility: Balance work-life priorities with our remote work opportunities.

Learning & Growth: Access continuous learning opportunities to remain at the forefront of the turf maintenance industry.

Team Spirit: Collaborate with a passionate team dedicated to transforming the turf cleaning landscape.

Rewarding Compensation: Attractive salary with benefits, commensurate with TurFresh’s industry-leading status.