CRM Database Administrator

About Us:

At MEDirect, we are an Australian-based health technology firm rapidly transforming the medico-legal sector within personal injury.

Role Overview:

As a senior and experienced CRM Database Administrator, you will play a crucial role in maintaining and optimising our Zoho CRM system. Your primary responsibilities will include updating the CRM with newly registered users, regularly cleansing the database, managing unsubscribes from email campaigns, and researching potential new leads. You will also be responsible for running reports and ensuring our CRM is a powerful tool for our sales and marketing teams.

Key Responsibilities:

Update the CRM with newly registered users to ensure accurate and current information.
Perform regular data cleansing to maintain the integrity and reliability of the database.
Manage unsubscribes from email campaigns, ensuring compliance with relevant regulations.
Research potential new leads from various sources, including public lists, websites, and LinkedIn, to expand our reach and impact.
Run reports and provide insights to support our sales and marketing strategies.
Utilize AI and other workflow and productivity tools to enhance CRM functionality and efficiency.

Qualifications:

Exceptional English skills: Ability to communicate effectively in both written and spoken English.
Extensive experience with major CRMs: Prior experience working with Zoho CRM, while not critical, is well regarded.
Technical proficiency: Understanding of AI and other workflow and productivity tools.
Attention to detail: Meticulous in ensuring data accuracy and consistency.
Analytical mindset: Ability to analyze data and generate actionable insights.

Why Join Us?

Innovative Environment:

Be a part of a forward-thinking company at the forefront of health technology.
Professional Growth: Opportunities for continuous learning and development.
Dynamic Team: Work with a diverse and motivated team dedicated to making a difference in healthcare.
Flexible Work Arrangement: Embrace the flexibility of a remote working environment.

How to Apply:

If you are a highly skilled CRM Database Administrator with a passion for technology and healthcare, we would love to hear from you. Please send your resume and a cover letter detailing your relevant experience to Click to view.