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CRM Operations Associate – Permanent Work From Home

Date Posted —

Type of Work:
Full Time
Salary:
35,000 – 55,000
Hours per Week:
40

Job Description

I am URGENTLY looking for an energetic and experienced CRM Operations Associate experience who will help my clients with their daily operations, business, and personal-related tasks.
The Benefits

Work From Home
– Performance and Referral Bonuses
– Paid US Holidays and Time Offs
– Health benefits

Core Tasks:
Input, organize, and update leads and data in the CRM system.
Retrieve missing data from online sources and input it into the CRM.
Quality checks existing data and highlights missing information.
Create templated reports and dashboards within the CRM.
Assist in managing marketing campaigns across channels using HubSpot.
Utilize scraping tools to generate, clean, and enhance lead lists for uploading and outreach.
Contribute to the creation of various CRM automation and sequences.
Execute outbound communication strategies, reaching approximately 50 leads per day via HubSpot Sales Sequences.
Manage responses and meeting requests from sequences, utilizing provided scripts/templates.
Maintain marketing databases for precise targeting and segmentation.
Ensure data integrity and compliance with data privacy regulations.
Implement and manage marketing analytics tools for tracking and reporting key metrics.
Nurture assigned accounts to reach Marketing Qualified Lead (MQL) status.
Provide administrative support for implementing marketing strategies and campaigns.
Manage lead progression post-capture and advance them to the next stage based on engagement.
Perform Salesforce Administration tasks as needed.
Identify duplicate accounts in the CRM.

Must-Have:
– 2+ years of experience in CRM data management and automation.
– 1+ years of experience with HubSpot CRM for automation and sequences.
– Background in sales outreach and/or customer experience (CX) role involving basic client communications.
– Experience with list management, including forms and objects, and data cleaning.
– Basic to intermediate proficiency in Google Sheets for data manipulation.
– Familiarity with marketing automation, including sequences, workflows, and reporting.
– Ability to work in the PST/EST timezones.

Nice to Have:
– Experience with Zoominfo and LinkedIn for scraping and list building (or similar tools).
– Navigational knowledge of Salesforce CRM for record creation and updating.
– Familiarity with Slack and Gmail for internal communications.

I am looking for someone who wants to grow as part of a team. Ideal candidates will have a desire to learn and grow, and take on more responsibilities along the way.

APPLY FOR THIS JOB:

Company: MKSMentality
Name: Isla Shannon
Email:

Skills