Customer Relations Specialist (Non – voice) – Sales

About Us:
We are a rapidly expanding international customer support service specializing in customer engagement and relationship management. Our mission is to assist our clients in forging strong and enduring relationships with their audiences. We’re seeking smart, dynamic, and highly motivated individuals to join our team.

Role Overview:
As a Customer Engagement Specialist, your primary responsibilities will include managing high-volume inboxes, recognizing buying signals, negotiating, and leveraging customer emotions. Your goal is to build rapport, engage in meaningful conversations, and ultimately drive sales. This role requires exceptional communication skills, emotional intelligence, and the ability to perform well under pressure.

Key Responsibilities:

Efficiently manage and respond to a high volume of customer messages.
Identify buying signals and take appropriate actions to convert leads into sales.
Negotiate with customers to achieve the best possible outcomes.
Utilize customer emotions to build strong, lasting relationships.
Handle criticism constructively and strive for continuous improvement.
Stay competitive and motivated to achieve and exceed targets.
Qualifications:

Proven experience in sales or customer support.
Exceptional communication and interpersonal skills.
Strong emotional intelligence and the ability to manage customer emotions effectively.
Ability to handle high-pressure situations and a demanding workload without stress.
Excellent organizational and time management skills.
A competitive mindset with a strong desire to earn money and succeed.
Quick learner who takes constructive feedback well.
Compensation:

$500 during a 4-week probation period (superstar performers can skip probation).
Post-probation salary of $250 bi-weekly, plus up to $1,500 in performance-based bonuses.
Top performers can earn up to $2,000 per month and be assigned to the biggest accounts.
Application Process:

Preliminary quick online tests.
Interview with a team member.
Assessment Centre (approx. 2 hours)
Job offers to successful candidates, with immediate start.

How to Apply:
Submit your resume and a cover letter detailing your experience and why you are the perfect fit for this role.

We look forward to meeting individuals ready to take on this challenging and rewarding position. Apply today and embark on a lucrative and fulfilling career!