Customer Relationship Expert

We’re on the lookout for a dynamic individual to join our team as a Customer Relationship Specialist. In this role, you’ll play a crucial part in fostering meaningful customer relationships through chat interactions. If you are passionate about providing top-notch customer service and enjoy engaging with people online, this position is perfect for you!
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Responsibilities:

Chat Engagement Excellence:
Engage with customers via chat to provide timely and helpful responses.
Tailor responses to customer needs and inquiries, showing empathy and understanding.

Product Knowledge:
Thoroughly understand our products and services to offer accurate information and solutions.

Issue Resolution:
Address customer issues and complaints professionally and efficiently.
Resolve problems and ensure customer satisfaction.

Proactive Assistance:
Anticipate customer questions and provide proactive guidance.

Relationship Building:
Establish and maintain positive, long-term relationships with customers.
Identify opportunities to upsell or cross-sell our products and services.

Data Management:
Record and maintain accurate customer information and interactions.
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Qualifications:

Excellent Communication Skills (english):
Exceptional written communication with impeccable grammar and spelling.
Ability to convey complex information in a clear, concise manner.

Empathy and Patience:
Demonstrate genuine care for customers’ concerns and the patience to resolve issues.

Customer Service Experience:
Previous experience in a customer service or chat support role is a significant advantage.

Product Knowledge:
Quick and effective grasp of our product and service offerings.

Adaptability:
Ability to adapt to different customer personalities and situations.

Problem-Solving Skills:
Strong analytical and problem-solving abilities to provide effective solutions.

If you take this application serious, please write STAR in your application
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Benefits:

-Competitive salary and performance and comission-based bonuses.
-Opportunities for professional growth and advancement.
-A supportive and collaborative work environment.
-The opportunity to excel and grow a career within our company.

What you need:

-8h/day
-A good internet connection.
-Excellent english skills.

WE ONLY TAKE APPLICATIONS INTO ACCOUNT THAT CONTAIN THE TELEGRAM USERNAME.

Please provide those if you read this far and are interested in working with us!

We look forward to welcoming a dedicated and sales oriented Chat Specialist to our team! If you’re ready to make a positive impact on customer relationships and help our business grow, don’t hesitate to apply